Build custom Flexera integrations with ease
Unearth upsell opportunities and reduce churn by building custom Flexera integrations on the Tray Platform. Our 100% visual, low-code platform gives anyone the power to quickly stand up custom integrations in minutes without using extensive IT resources.
To make the most of your ITSM data, you’re going to need more than Flexera connectors. Thanks to our easy-to-use, drag-and-drop builder, you can bi-directionally sync Flexera and any other data source, including flat files (such as CSVs), FTP, webhooks, email, and any other cloud tool, even using data within custom fields. Get more out of your ITSM with custom integrations on the Tray Platform.
But why stop at integrations? With our platform, you can do more, faster, by creating powerful automated workflows that streamline your IT processes. Now, you can skip hours of manual work and refocus on developing strategies to accelerate your IT services and improve customer satisfaction.
Flexera automation for any use case
Resolve issues faster with automated workflows that integrate the Flexera API with other data sources such as CRM, helpdesk, customer data platform, collaboration tools, live chat, and more.
Anyone in IT, product management, customer support, and other departments across the organization can use the Tray Platform to build powerful Flexera automation that streamlines their IT services and boosts overall efficiency. And with our platform’s ability to connect applications at the API level, you can set up triggers for any multi-step operation between Flexera and the rest of your tech stack to scale your IT service processes.
Our library of data helpers, pre-built connectors, and custom logic operators lets you create automated workflows that meet the exact requirements to handle your specific use case. Now you can ensure support agents have a broader perspective of customer issues with synchronizing notes across all channels and touchpoints, respond faster to customer queries through helpdesk automation, and reach high-value customers first through support ticket segmentation by pricing tier.
Get more from Flexera with custom automation
Power users appreciate our platform’s ability to process large volumes of data that touch billions of records daily. We built the Tray Platform on elastic, serverless architecture, so your automated workflows will always scale with your evolving data needs.
Need to ensure your team has the latest details on an incident by syncing your notes across live chats, call logs, and emails across multiple conversations? Need to make smarter use of limited IT resources by prioritizing high-value accounts with segmented tickets by account value? With the Tray Platform, you can connect Flexera to any of your apps such as ServiceNow, Salesforce, Freshdesk, Intercom, Zendesk, Segment, Slack, Jira, and many more.
Technical experts trust the Tray Platform’s enterprise-grade security with even their most sensitive information. Our platform is SOC 2 Type 2-certified, and compliant with data privacy regulations such as HIPAA, GDPR, and CCPA.
