What are the beliefs that we hold and follow?

What are the decisions that we make independently that unite our thinking? What is the shared language of Tray.io, and how do we show our values through actions? We set out to answer these questions, and through that journey we developed what we hope are values and principles true to who we are.

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  Be curious.

  Trayers are knowledge-hungry. Trayers know that through curiosity they gain the insight needed to elevate every experience, and ultimately make things better for the whole. They know that it’s okay not to know everything and that learning is an ongoing process.

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  Be an active solution-seeker.

  Trayers understand that the quality of the experience is paramount and that maintaining that quality takes doing, not just seeing. Trayers don't wait when they see a problem - they use their skills and resources to tackle it. Workflow broken? They can fix it. Identify a bug? Report and address it ASAP. Something spilled? Paper towels on deck.

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  Be clear and honest.

  Trayers understand that success comes through clarity. They believe in simple, clear communication at all stages: s this too complicated? Am I making the point? They aim to make sure information is always inclusive, transparent, and available. Honesty is a part of who they are, and this ability to communicate openly is what sets them apart.

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  Be empathetic and service-driven.

  Trayers understand that our service is our reputation, and they aim to strengthen that reputation through empathy at all stages. They support one another and go out of their way to help each other be successful. They understand that everyone adds value to an organization, and both appreciate and respect the different work styles of their teammates. Trayers can see that the more voices they have access to, the more equipped they are to succeed.

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  Be the life of the party.

  Trayers have the freedom and flexibility to choose how they work, and that means that they’re always ready to have a good time. They understand that fun is an integral part of building relationships, and always look for ways they can make things more interesting for those around them. Trayers are smart, talented, fantastic people who also know how to have a good time. They know that in order to be at their best, sometimes they need some time to unwind. From Hawaii to a happy hour; barre classes to VR - Trayers always find the time to have fun and reset.