Intercom integration + automation

Intercom integrations couldn’t be easier with the Tray Platform’s robust Intercom connector, which connects any services without the need for separate integration tools.

Intercom

Intercom

Intercom integration made simple

Anyone can use the Tray Platform to easily build custom Intercom integrations that connect any data source in your tech stack. Our low-code workflow builder features an intuitive drag-and-drop interface. Now, business users can quickly stand up integrations between Intercom and the important tools they use every day, such as your CRM, helpdesk, marketing automation platform, customer data platform, and many more.

We make it simple to create your own Intercom API integration, without the need for IT support. The Tray Platform gives you the power to connect Intercom with any data source, including flat files such as CSVs, email, webhooks, or any other app, even working with data stored in custom fields.

After you engage website visitors with Intercom, you can increase engagement by building custom Intercom automation. Our platform makes it easy to build automated, multi-step workflows that flow data across your tech stack exactly where you need it. Using automation, you can increase conversions by combining chat with other messaging to build a more-robust customer journey.

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Your Product: Tray Embedded

Empower your teams to build integrations for every customer

  • Accelerate your integrations while saving engineering resources

  • Deliver integrations that drive customer satisfaction—fast, profitably, and at scale 

  • Elastically Scale to manage your customer’s data needs, without painful sizing, provisioning, or overhead

  • Accelerate developer velocity with a modern, low-code experience

Intercom Connector Details

Uses

Customer Success and Support, All

Category

Customer Success and Support

Triggers

Event webhook, Webhook

Connector type

Tray Connector

Operations

Archive contact, Assign conversation, Attach contact to company, Attach contact to conversation, Attach tag to contact, Create conversation, Close conversation, Create contact, Create message as admin, Create note

See documentation >
mike atwood

The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle.

Mike Atwood Executive Director of Client Success

Vox Media

Tray.io is the leader in low-code automation

G2 - Best Meets Requirements Winter 2021G2 - Best Results Winter 2021G2 - Users Most Likely To Recommend Winter 2021G2 - High Performer Mid-Market Winter 2021G2 - High Performer Winter 2021G2 - Leader Mid-Market Winter 2021G2 - Leader Winter 2021G2 - Momentum Leader API Mangement Winter 2021G2 - Momentum Leader iPaaS Winter 2021

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