Anyone can use the Tray Platform to easily build custom Intercom integrations that connect any data source in your tech stack. Our low-code workflow builder features an intuitive drag-and-drop interface. Now, business users can quickly stand up integrations between Intercom and the important tools they use every day, such as your CRM, helpdesk, marketing automation platform, customer data platform, and many more.
We make it simple to create your own Intercom API integration, without the need for IT support. The Tray Platform gives you the power to connect Intercom with any data source, including flat files such as CSVs, email, webhooks, or any other app, even working with data stored in custom fields.
After you engage website visitors with Intercom, you can increase engagement by building custom Intercom automation. Our platform makes it easy to build automated, multi-step workflows that flow data across your tech stack exactly where you need it. Using automation, you can increase conversions by combining chat with other messaging to build a more-robust customer journey.
Accelerate your integrations while saving engineering resources
Deliver integrations that drive customer satisfaction—fast, profitably, and at scale
Elastically Scale to manage your customer’s data needs, without painful sizing, provisioning, or overhead
Accelerate developer velocity with a modern, low-code experience
Customer Success and Support, All
Event webhook, Webhook
Archive contact, Assign conversation, Attach contact to company, Attach contact to conversation, Attach tag to contact, Create conversation, Close conversation, Create contact, Create message as admin, Create noteSee documentation >
The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle.
Connect to anythingAccess every endpointAutomate any event
Visual and intuitive UX Clicks-or-code automationCollaborative development
Logical operatorsAdvanced capabilitiesReal-time logs
Elastic scalabilityParallel processingLog data storage
Secure (SOC2 II, GDPR, HIPAA)Built-in 2FA + full encryptionRole-based access
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