Intercom integration + automation

Intercom integrations couldn’t be easier with the Tray Platform’s robust Intercom connector, which connects any services without the need for separate integration tools.


Intercom integration made simple

Anyone can use the Tray Platform to easily build custom Intercom integrations that connect any data source in your tech stack. Our low-code workflow builder features an intuitive drag-and-drop interface. Now, business users can quickly stand up integrations between Intercom and the important tools they use every day, such as your CRM, helpdesk, marketing automation platform, customer data platform, and many more.

We make it simple to create your own Intercom API integration, without the need for IT support. The Tray Platform gives you the power to connect Intercom with any data source, including flat files such as CSVs, email, webhooks, or any other app, even working with data stored in custom fields.

After you engage website visitors with Intercom, you can increase engagement by building custom Intercom automation. Our platform makes it easy to build automated, multi-step workflows that flow data across your tech stack exactly where you need it. Using automation, you can increase conversions by combining chat with other messaging to build a more-robust customer journey.

Intercom Connector Details

UsesCustomer Success and Support, All
CategoryCustomer Success and Support
Event webhookWebhook
Connector TypeTray Connector
Archive contactAssign conversationAttach contact to companyAttach contact to conversationAttach tag to contactClose conversationCreate conversationCreate message as adminList adminsCreate noteCreate/update companyDelete contactand 20 more...
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The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle.

Mike Atwood
Mike Atwood, Executive Director of Client Success
Vox Media is the leader in low-code automation

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