Microsoft Dynamics 365 and Zendesk Chat integration + automation

Microsoft Dynamics 365 and Zendesk Chat integrations couldn’t be easier with the Tray Platform’s robust Microsoft Dynamics 365 and Zendesk Chat connectors, which can connect to any service without the need for separate integration tools.

Microsoft Dynamics 365 and Zendesk Chat Connector Details

Microsoft Dynamics 365 logo

Microsoft Dynamics 365

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UsesSales, Marketing
CategoryCustomer Relationship Management (CRM)
Connector TypeTray Connector
Operations
Create entityDelete entityList one to many relationshipsList party navigation property names DDLList status attribute optionsQuery entity dataRun fetch XML query (advanced)List entity type attributesList entity type attributes DDLList entity typesList entity types DDLGet entity
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Zendesk Chat Logo

Zendesk Chat

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UsesCustomer Success and Support
CategoryCustomer Success and Support
Connector TypeUniversal Connector

Minor Configuration Required

To get data in and out of Microsoft Dynamics 365 and Zendesk Chat, use one of our generic connectivity options such as the HTTP Client, Webhook Trigger, and our Connector Builder

While it takes a little more time up front - we suggest using Connector Builder to make it faster to build Microsoft Dynamics 365 and Zendesk Chat integrations down the road.

The Tray Platform allows us to integrate two very important systems and achieve seamless and efficient workflows. We have also been impressed by how flexible and customer-centric the Tray team is. We’re glad to have a partner that is not only reliable but also easy to work with.

Vice President, Business Systems
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