Any business user can stand up Totango integrations in minutes with the low-code Tray Platform. Using our intuitive, 100% visual builder, you can drag-and-drop together custom integrations that connect Totango with any data source, without relying on IT support.
Need a Totango connector? With the Tray Platform, you can bi-directionally sync data between Totango and any data source, including flat files (such as CSVs), FTP, webhooks, email, and your go-to tools (even using data within custom fields). Flow data across your entire tech stack to deliver better customer support, faster.
But why stop there? Now, you can easily build powerful Totango automation to onboard customers faster, seamlessly segment customer accounts, provide high-quality support fast, and work more efficiently than ever before. Take your customer support to the next level with custom, multi-step automated workflows that scale your customer support operations, drive retention, and make customers happier.
Accelerate your integrations while saving engineering resources
Deliver integrations that drive customer satisfaction—fast, profitably, and at scale
Elastically Scale to manage your customer’s data needs, without painful sizing, provisioning, or overhead
Accelerate developer velocity with a modern, low-code experience
Customer Success and Support
Create touchpoint, Create/ update account attribute definitions, Create/ update account users, Create/ update account users attribute definitions, Create/ update accounts, Delete touchpoint, Delete user, Get processing status, List activity types, List activity types DDL
The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle.
Connect to anythingAccess every endpointAutomate any event
Visual and intuitive UX Clicks-or-code automationCollaborative development
Logical operatorsAdvanced capabilitiesReal-time logs
Elastic scalabilityParallel processingLog data storage
Secure (SOC2 II, GDPR, HIPAA)Built-in 2FA + full encryptionRole-based access
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