ServiceNow and SAP ERP integration + automation

ServiceNow and SAP ERP integrations couldn’t be easier with the Tray Platform’s robust ServiceNow and SAP ERP connectors, which can connect to any service without the need for separate integration tools.


Sales, Marketing


Customer Relationship Management (CRM)

Connector type

Tray Connector




List users sys ID DDL, Raw HTTP request (advanced), Create user, Delete table record, Delete user, Create incident, Create table record, Get incident, Get instance URL, Get table record by IDShow all

See documentation >


Finance and Accounting, HR


Connector type

Universal Connector






With the Tray Platform, we’ve been able to automate formerly inefficient and error-prone revenue ops processes with enterprise security and a modern interface...without engineering resources.

Sean Passanisi - Senior Manager, Sales and Marketing Operations

Udemy is the leader in low-code automation

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With the Tray platform you can connect any web service

Dynamic ServiceNow +  SAP ERP integrations

Streamline your IT and finance processes with custom ServiceNow + SAP ERP integrations on the Tray Platform. Our low-code platform makes it easy for anyone to deeply connect their managed services platform, ERP, and any other data source—extensive IT support not required.

Our 100% visual builder empowers you to bi-directionally sync any data source, including flat files (such as CSVs), spreadsheets, FTPs, webhooks, and any other cloud-based app, even using data within custom fields. Now, you can freely flow your issue, ticket, finance, and payment data anywhere you need by easily dragging-and-dropping together flexible integrations.

On top of custom integrations, you can also use our platform to stand up custom ServiceNow + SAP ERP automation to take full control of your incident and finance data. Deeply connect any number of tools together at the API level and craft powerful, multi-step workflows that scale your issue resolution and resource management. Now, you can use the Tray Platform to resolve issues faster, make financial planning hyper-efficient, and do more, faster.


Rapid ServiceNow + SAP ERP automation

You need more than ServiceNow + SAP ERP connectors to deliver seamless customer experiences. You’ll also need dynamic, multi-step automation to fully streamline your IT and finance processes. The Tray Platform offers a full library of pre-built connectors, data helpers, and custom logic operators so you can craft workflows for your exact use case.

Now, you have the power to orchestrate custom ServiceNow + SAP ERP automation that responds to any custom trigger between any tools you connect. For instance, you can sync IT issues with your ERP data. You can dynamically sync flow orders, payment details, fulfillment context, and service tickets across ServiceNow, SAP ERP, and any other tool. Or, you can update records in SAP ERP to automatically generate new tickets in ServiceNow.

Business users in customer support, finance, IT, DevOps, e-commerce, supply chain, revenue operations, and many other teams across the organization can use our platform to save hours of manual work. You can easily connect SAP ERP, ServiceNow, and any other app in your tech stack, including your CRM, business intelligence platform, internal chat tool, e-commerce platform, helpdesk, intranet, data warehouse, application performance management software, and more.

Tray Embedded enables teams to scale and increase retention

Scale your incident and finance processes

The Tray Platform empowers business users to build ServiceNow + SAP ERP integrations in minutes. Power users also rely on our platform to handle heavy-duty data jobs that touch massive quantities of data daily. And thanks to our platform’s elastic, serverless architecture, we ensure that your workflows scale automatically, even if your data needs change.

Get the most out of SAP ERP, ServiceNow, and the rest of your tech stack with advanced automated processes. Need to unify data across multiple sources to generate rich dashboards that visualize your IT and ERP data? Need to expedite issue resolution by provisioning support agents with context from your ERP? Need to create a comprehensive database of closed tickets, invoices, customer data, and agent notes by flowing incident and finance data across your data warehouse? The Tray Platform can automate any use case since we also connect important tools such as Jira, Confluence, Salesforce, Power BI, Slack, Microsoft Dynamics 365, Magento 2, Shopify, Stripe, Splunk, Zendesk, QuickBooks, Microsoft Azure, SharePoint, and many others.

IT experts trust the Tray Platform since we offer enterprise-grade security, including SOC 2 Type 2 certification and full compliance with data privacy regulations such as GDPR, CCPA, and HIPAA.

Popular Customer Relationship Management (CRM) and ERP Systems Connectors

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The Tray Platform is...



Connect to anythingAccess every endpointAutomate any event



Visual and intuitive UX Clicks-or-code automationCollaborative development



Logical operatorsAdvanced capabilitiesReal-time logs



Elastic scalabilityParallel processingLog data storage



Secure (SOC2 II, GDPR, HIPAA)Built-in 2FA + full encryptionRole-based access



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