Koncert - Icon

Koncert

LivePerson LiveEngage

LivePerson

Retention Rocket

SalesRabbit - Icon

SalesRabbit

Zendesk-icon-color

Zendesk

Outreach-icon-color

Outreach

Freshdesk-icon-color

Freshdesk

Intercom - Icon

Intercom

Gainsight - Icon

Gainsight

Pitchly - Icon

Pitchly

GatherUp - Icon

GatherUp

Drift - Icon

Drift

Mav - Icon

Hub.inc - Icon

Hub.inc

Showpad

UserVoice-icon-color

UserVoice

Zoho Desk - Icon

Zoho Desk

skilljar

Totango-icon-color

Totango

Groove - Icon

Groove

Get conversation

Create customer

Create a new note thread on a conversation

Create note

Delete conversation

List customers

List mailboxes

Retrieve a list of tags used across all mailboxes

List tags

Retrieve a list of threads for a conversation

List threads

List users

Update an existing address for a customer

Update address

Update an existing chat handle for a customer

Update chat

Update an existing conversation. Only one field can be updated at a time.

Update conversation

Update customer

Update email

Update an existing phone number for a customer

Update phone

Update an existing thread. Only thread text can be updated at this time.

Update thread

List conversations

Get customer

Create conversation

Get user

Update an existing social profile for a customer

Update social profile

Update tags

21-9-Hm-3

Curb customer churn with preemptive workflows

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Learn how to prioritize customer support queues 

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Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

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Finally, an answer to customer churn

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How to integrate NPS into Salesforce CRM

Connector Department - Customer Success and Support - Cards

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Customer Success and Support

Help Scout

Fetches a list of the tags used for a team.

List tags DDL

List tags values DDL

Retrieves multiple task records. The records can be filtered, paged, and sorted according to the respective parameters.

List tasks

List tasks DDL

List unlinked call data records DDL

Returns a list of users associated with your team.

List users DDL

List users filter owners DDL

List users guid DDL

List users role ID DDL

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Update account

Update bulk job

Update a custom field. (This invalidates the old custom field ID).

Update custom field

Update import

Update note

Update person

Update person stage

Upsert person

Get import

List bulk jobs DDL

List call dispositions DDL

Create account

Create bulk job

Creates job data for the specified bulk job.

Create bulk job data

Adds a person to a cadence. A person cannot be added to a cadence on behalf of a teammate unless the cadence is a team cadence, or the cadence is owned by the teammate.

Create cadence membership

Creates a call. The parameters of this endpoint can be used to create an action and ensure that the CRM Task is mapped correctly.

Create call

Create custom field

Create import

Delete custom field

Creates a person. Either email address or phone/last_name must be provided as a unique lookup on the team.

Create person

Create person stage

Create task

Deletes an account. This operation is not reversible without contacting SalesLoft support.

Delete account

Delete cadence membership

Deletes an import, by ID only. The associated people can be deleted as part of the deletion process.

Delete import

Delete note

Delete person

Delete person stage

Get account

Get bulk job

List groups DDL

Get cadence

Returns information about a cadence membership.

Get cadence membership

Get call

Returns information about a custom field.

Get custom field

Get email

Get note

Get person

Get person stage

Get step

Get task

List CRM activities

Lists multiple CRM activity field records.

List CRM activity fields

Returns a list of available account stages.

List account stages

List account stages DDL

List account stages filter DDL

Returns a list of available account tiers.

List account tiers

List account tiers DDL

List accounts

List accounts DDL

List accounts or people DDL

Lists multiple action records. If the requesters is not an admin, this endpoint will only return actions belonging to the requester. If the requester is an admin, this endpoint will return actions for the entire team. Additionally, an admin may use the user GUID parameter to request actions that belong to specific users on the team.

List actions

List actions DDL

Retrieves multiple job data records for a completed bulk job.

List bulk job results

List cadence memberships

List cadence memberships DDL

List cadences

List cadences DDL

List call data records

List call data records DDL

List call dispositions

List call sentiments

List call sentiments DDL

Returns a possible caller ID match for the number. Multiple entries may be returned if the phone number is present on more than one person in the system. Phone number should be in E.164 format.

Help Scout and Salesloft integration + automation

Popular Help Scout and Salesloft integrations

Help Scout and Salesloft Connector Details

Help Scout

Salesloft

Tray.io is the leader in low-code automation

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