LivePerson LiveEngage

LivePerson

Retention Rocket

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JumpCloud

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Freshdesk

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Intercom

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Gainsight

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GatherUp

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Drift

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MaintainX

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BMC Remedy

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UserVoice

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Zoho Desk

skilljar

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Totango

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Groove

Help Scout

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Salesforce

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Microsoft Power BI

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Microsoft Dynamics 365

List service desks

List service desks DDL

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Create a customer request in a service desk.

Create customer request

Get customer request

Retrieve all customer requests for the user executing the query.

List customer requests

List customer requests DDL

Retrieve a list of the customers on a service desk.

List customers

List customers DDL

Retrieve a list of organizations in the Jira Service Desk instance.

List organizations

List organizations DDL

Retrieve the fields for a service desk request type.

List request type fields

List request type fields DDL

Retrieve all customer request types used in the Jira Service Desk instance.

List request types

List request types DDL

Jira Service Desk 1

Integrations

Integrate Jira Service Desk with your stack

Jira Service Desk 2

Automation

Automate any Jira Service Desk use case

Jira Service Desk 3

Use cases

Next-level Jira Service Desk integrations

Jira Service Desk 4

With CRM

Integrate and automate Jira Service Desk + CRM

Jira Service Desk 5

For projects

Jira Service Desk + project management tools

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How to integrate MongoDB

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How to integrate PostgresSQL

aws redshift

How to integrate Amazon Redshift

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Learn How to Automate Your CSV and Flat File Management

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Developers

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Jira Service Desk

IT Service Management (ITSM)

Create brand

Create group

Create a group membership entry. This links an agent to a group.

Create group membership

Create one or more group membership entries. This links agents to groups. Assigns a maximum of 100 agents to given groups.

Create group memberships (bulk)

Create a link to connect between a Jira issue and a Zendesk ticket.

Create jira link

Create a macro (one or more actions that modify the values of a ticket's fields).

Create macro

Create or update organization

Create organization

Create organization field

Create schedule

Create sla policy

Create an external target to send notifications to with triggers and automations.

Create target

Create ticket

Create ticket field

Create ticket form

Create a trigger (one or more actions performed when a ticket is created or updated).

Create trigger

Create user

Delete ticket tags

Create user field

Create user identity

Create view

Create a new user if the user does not already exist or update an existing user identified by e-mail address or external ID. To create a new user, please provide a name. To update an existing user, please provide either an email address or external ID

Create/update user

Delete group membership

Delete group memberships (bulk)

Delete user field

Delete a link between a Jira issue and a Zendesk ticket.

Delete jira link

Delete ticket form

Delete user identity

Filter articles

Get article

Get article attachment

Imports a ticket to Zendesk from a legacy system. Unlike 'Create ticket', this operation allows you to set system parameters like 'created_at', 'updated_at', and 'solved_at'.

Import ticket

Retrieve a specific article comment from knowledge base.

Get article comment

Get group membership

Get label

Get organization

Get organization custom field

List agents DDL

Get ticket

Get information about a specific ticket audit.

Get ticket audit

Get information about a specific ticket form.

Get ticket form

Get user

List all attachments in a specific article.

List article attachments

List article attachments DDL

List the comments created by a specific user, or all comments made by all users on a specific article.

List article comments

List article comments DDL

Retrieve all labels given to a specific article.

List article labels

Retrieve translations for a specific article.

List article translations

List articles

List assignable group memberships

List the audits linked to a specific ticket.

List audits for a ticket

Retrieve a list of all brands for your account sorted by name.

List brands

List ticket fields

List categories

List categories DDL

List custom user roles

List custom user roles DDL

List the group memberships e.g. list the agents and the groups that they are assigned to.

List group memberships

Get a list of all of the groups in your Zendesk account.

List groups

List groups DDL

List all labels in knowledge base that can be applied to articles.

List labels

List labels DDL

Retrieve a list of locales available to the account.

List locales

List locales DDL

Get a list of all of the memberships (users) attached to this organization.

List organization memberships

Get a list of all of the organizations in your Zendesk account, grouped into pages.

Jira Service Desk and Zendesk integration + automation

Popular Jira Service Desk and Zendesk integrations

Jira Service Desk and Zendesk Connector Details

Jira Service Desk

Zendesk

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