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Customer Success and Support, All
The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle.
Deliver exceptional customer service across all of your e-commerce orders with seamless Zendesk + Shopify integrations. Our low-code platform makes it easy to stand up custom integrations that Zendesk + Shopify with your entire tech stack, without relying on IT support. Take full control of your data to build winning customer experiences, streamline payment processing, and spur rapid revenue growth.
Need Zendesk + Shopify connectors to boost response times and increase repurchases? With our 100% visual, drag-and-drop build, any business user can bi-directionally sync Zendesk + Shopify with any data source, including email, webhooks, FTP, flat files (such as CSVs), spreadsheets, and all of your cloud-based tools (even using data within custom fields). Flow data across all of your tools and teams to drive alignment, unlock actionable insights, and make your customer support and e-commerce processes hyper-efficient.
Rapidly deploy e-commerce customer support at scale with powerful, multi-step Zendesk + Shopify automation. You can design custom, automated workflows that equip customer support teams with the most up-to-date insights, streamline issue resolution, and keep customers coming back for more.
Connect to anythingAccess every endpointAutomate any event
Visual and intuitive UX Clicks-or-code automationCollaborative development
Logical operatorsAdvanced capabilitiesReal-time logs
Elastic scalabilityParallel processingLog data storage
Secure (SOC2 II, GDPR, HIPAA)Built-in 2FA + full encryptionRole-based access