LivePerson LiveEngage

LivePerson

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LaunchDarkly

Jira

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Quickbase

Retention Rocket

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WordPress

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Zendesk

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FTP Client

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GitLab

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GitHub

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Filemaker Pro

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PagerDuty

Panaya

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Intercom

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Gainsight

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IBM MQ

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GatherUp

Create company

Delete note

List agents DDL

List companies DDL

List contact fields

List contacts DDL

Update company

Delete contact

Delete ticket

List products DDL

Delete company

List groups

List email configs DDL

List tickets DDL

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Get company

Create contact

Create note

Create ticket

Get agent

Get contact

Get ticket

List agents

List companies

List company fields

List contacts

List email configs

List groups DDL

List products

List ticket conversations

List ticket fields

Retrieve a list of ticket satisfaction ratings.

List ticket satisfaction ratings

List ticket time entries

List tickets

Restore ticket

Update contact

Update note

Update ticket

Upload contact avatar

21-9-Hm-3

Curb customer churn with preemptive workflows

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Learn how to prioritize customer support queues 

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Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

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Finally, an answer to customer churn

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How to integrate NPS into Salesforce CRM

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Customer Success and Support

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Freshdesk

List alerts 

List schedules DDL

Delete tags that have been given to an alert.

Delete alert tags

Acknowledge alert

Assign alert

Close alert

Create alert

Create note for alert

Delete alert

The next available escalation rule after the last processed escalation rule will be processed.

Escalate alert to next

Get alert

Get the status of a request using its ID.

Get request status

List escalations DDL 

List tags by alert DDL

List teams DDL

List users DDL

Snooze an alert for a given period ( > 7 days).

Snooze alert

Unacknowledge alert

Update alert description

Update alert message

Update alert priority

Update alert tags

Update alert team assignment

Update responder to alert

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How to integrate MongoDB

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How to integrate PostgresSQL

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How to integrate Amazon Redshift

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Learn How to Automate Your CSV and Flat File Management

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Developers

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Make customer insights actionable with product usage data

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Popular task management tool Asana uses the Tray Platform to integrate directly into a variety of enterprise applications, including CRM, project management, and more.

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Team communications tool Slack integrates with Tray.io and enterprise tech stacks to share instantaneous alerts, reminders, and updates for crucial processes.

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FullContact offers customer intelligence APIs to enable companies to understand their customers holistically.

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Product

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OpsGenie

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Enabling your entire organization to deliver on the promise of automation

Universal Automation Cloud

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IBM gets 95% boost in data delivery and reporting using the Tray.io Universal Automation Cloud

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Freshdesk and OpsGenie integrations couldn’t be easier with the Tray Platform’s robust Freshdesk and OpsGenie connector, which connects any services without the need for separate integration tools.

Freshdesk and OpsGenie integrations couldn’t be easier with the Tray Platform’s robust Freshdesk and OpsGenie connectors, which can connect to any service without the need for separate integration tools.

Integrate Freshdesk and OpsGenie with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Freshdesk and OpsGenie and any other API, database, webhook, and more.

Freshdesk and OpsGenie integration + automation

Popular Freshdesk and OpsGenie integrations

Freshdesk and OpsGenie Connector Details

Freshdesk

OpsGenie

Tray.io is the leader in low-code automation

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Discover the ultimate AI-powered iPaaS that supercharges your business with quick, seamless ecosystem integrations.