IntegrationsIntegrate ServiceNow + Teamwork fast
Take control of your IT and project data with custom ServiceNow + Teamwork integrations on the low-code Tray Platform. We empower any business user to deeply connect their project management tool, managed services software, and any other data source–without needing extensive technical experience.
Our platform makes it easy to drag and drop together seamless integrations and flow data across your entire tech stack. Using our 100% visual builder, you can bi-directionally sync all of your most essential applications at the API level and supercharge your customer support. You can easily connect flat files (such as CSVs), email, FTPs, webhooks, and any other software, even using data within custom fields.
On top of integrations, the Tray Platform also empowers you to build custom ServiceNow + Teamwork automation so you can shatter data silos and massively improve productivity. Anyone can easily deploy dynamic, multi-step workflows to execute their IT projects on time and at scale. Now, you can spend less time on manual work and more time on strategic initiatives such as driving retention and improving the customer experience.
AutomationFlexible ServiceNow + Teamwork automation
You’ll need more than ServiceNow + Teamwork connectors to streamline issue resolution and improve agent productivity. You’ll also need flexible, multi-step workflows to make IT project execution hyper-efficient. The Tray Platform offers a full library of pre-built connectors, data helpers, and custom logic operators so you can design customized workflows to address any business need.
Anyone in customer support, IT, DevOps, engineering, and any other role across the organization can deploy custom ServiceNow + Teamwork automation. Now, you can freely flow data for tickets, issues, projects, and tasks across multiple tools. You can automatically create projects for open tickets. Or, you can dynamically update tasks when you close out tickets.
We make it easy to bi-directionally sync Teamwork, ServiceNow, and any other tool, including your helpdesk, internal chat tool, application performance monitoring software, CRM, marketing automation platform, cloud computing software, collaboration platform, business intelligence platform, and more.
Use casesExecute your IT projects on time and at scale
Business users rely on the Tray Platform to build ServiceNow + Teamwork integrations rapidly. Power users rely on our platform to run heavy-duty data jobs that touch massive volumes of data every day. And because of our elastic, serverless architecture, your workflows scale as your data needs change.
Take your customer support and project management to the next level with advanced ServiceNow + Teamwork automation. Need to resolve issues faster by instantly creating new Teamwork projects for customer tickets? Need to drive productivity by seamlessly tagging and assigning support agents with tasks? Need to accelerate onboarding by providing new customers with tasks for training, product demos, and follow-up calls? Need to streamline the sales-to-support handoff by flowing data for sales notes, deal information, and implementation details and automatically generating context-rich projects in Teamwork? The Tray Platform can automate any use case since we also connect popular tools such as Jira, Zendesk, Salesforce, Slack, Power BI, Microsoft Azure, Microsoft Office 365, Splunk, and many others.
IT experts trust the Tray Platform because of its enterprise-grade security, including SOC 2 Type 2, and compliance with data privacy regulations such as GDPR, HIPAA, and CCPA.
