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Run queries against entity data (uses FetchXML query strings). Enables more advanced operations such as aggregation of data e.g sum, count, max, etc.

Query entity data

Create an entity of any type in your Microsoft Dynamics 365 account.

Create entity

Delete an entity of any type in your Microsoft Dynamics 365 account.

Delete entity

Get an entity of any type from your Microsoft Dynamics 365 account.

Get entity

Retrieves stored information about the user.

Get user information

Get a list of entities from your Microsoft Dynamics 365 account.

List entities

Get a list of entities from your Microsoft Dynamics 365 account and filter them with a user defined query.

List entities (raw filter)

List entity set attributes DDL

List entity sets DDL

List entity type attributes

List entity type attributes DDL

List entity types in Microsoft Dynamics 365

List entity types

List entity types DDL

List one to many relationships

List party navigation property names DDL

Get a list of possible options for a dropdown attribute, such as lead status.

List status attribute options

Run a raw fetch XML query against the Dynamics instance.

Run fetch XML query (advanced)

Update an entity of any type in your Microsoft Dynamics 365 account.

Update entity

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Customer Relationship Management (CRM)

List users sys ID DDL

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Create user

Deletes the specified record from the specified table.

Delete table record

Delete user

Create incident

Inserts one record in the specified table. Multiple record insertion is not supported by this method.

Create table record

Get incident

Retrieves the ServiceNow instance URL of the currently authenticated user.

Get instance URL

Retrieves the record identified by the specified sys_id from the specified table.

Get table record by ID

Get user by ID

Get user by username

List business services

List business services DDL

List configuration items

List configuration items DDL

Retrieve a list of departments for the authenticated instance URL.

List departments

List incident fields DDL

List incidents

List incidents DDL

List incidents number DDL

List sys dictionary

List table fields DDL

List table number DDL

Retrieves multiple records for the specified table.

List table records

List table sys ID DDL

List user groups

List user groups DDL

List user names DDL

List user roles DDL

List users

List users DDL

Update incident

Updates the specified record with the request body.

Update table record

Update user

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Microsoft Dynamics 365 and ServiceNow integrations couldn’t be easier with the Tray Platform’s robust Microsoft Dynamics 365 and ServiceNow connector, which connects any services without the need for separate integration tools.

Microsoft Dynamics 365 and ServiceNow integrations couldn’t be easier with the Tray Platform’s robust Microsoft Dynamics 365 and ServiceNow connectors, which can connect to any service without the need for separate integration tools.

Integrate Microsoft Dynamics 365 and ServiceNow with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Microsoft Dynamics 365 and ServiceNow and any other API, database, webhook, and more.

Microsoft Dynamics 365 and ServiceNow integration + automation

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