8x8 integration + automation

Integrate 8x8 with any SaaS application or service using the Tray Platform’s universal connectors. Quickly configure them to connect to any API, database, webhook, and more.

Popular 8x8 integrations

Business professionals that want to integrate 8x8 with the software tools that they use every day love that the Tray Platform gives them the power to sync all data, connect deeply into apps, and configure flexible workflows with clicks-or-code.





Connector type

Universal Connector






By connecting our growth stack, we personalized messaging at scale for hundreds of thousands of customers and doubled our engagement rates.

Niels Fogt Senior Director Growth

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Tray.io is the leader in low-code automation

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With the Tray platform you can connect any web service

Low-code 8x8 integration

Looking for a custom 8x8 integration? The low-code Tray Platform gives anyone the power to connect any data source and any application in their tech stack. Even if you don’t have any technical experience, you can easily drag and drop together custom 8x8 integrations in minutes, no IT support needed.

Get the most out of your cloud-based communication with our 8x8 connector. Now, you can stand up custom integrations between your VOIP tools and any application. We make it simple to connect any source of data such as FTP, email, webhooks, flat files (such as CSV), and any other cloud app, including data within custom fields. But why stop at building flexible integrations?

With the Tray Platform, you can also build custom 8x8 automation that does more, faster. Stop spending all your team’s bandwidth on time-consuming manual tasks. Now, you can shatter collaboration silos and amplify team communication.


8x8 automation for any use case

Seamlessly flow data for call logs, call notes, call history, and even lead and opportunity profiles, and more across your entire tech stack with custom 8x8 automation. Using our full library of native integrations, data helpers, and custom logic operators, you can design highly customized automated processes to flow your data wherever you need it. 

Business users in sales, marketing, customer support, recruiting, and any other function across the organization love using our 8x8 connector to elevate omni-channel communication. Whether you’re chatting via mobile, desktop, or video conference, you can use our platform to design custom automation that lets you do more, faster. Our platform connects cloud apps at the API level, which means you can combine any number of tools together to orchestrate powerful multi-step workflows.

For instance, you can use our platform for sales processes to sync call notes to an account, lead, or prospect at any time with your CRM. You can streamline your recruiting process by dynamically syncing candidate profiles in your applicant tracking system (ATS) with call logs for interviews. You can even make your customers happier by auto-syncing inbound call logs with your helpdesk to centralize all your customer conversations and provide full context to your support agents. The possibilities are endless with the Tray Platform.

Tray Embedded enables teams to scale and increase retention

Heavy-duty 8x8 integrations

Business users love how easy the Tray Platform is to start using. Technical users love how our platform is powerful enough to handle heavy-duty data jobs that process massive quantities of data every day. In addition, the platform scales with your evolving data needs because of its elastic, serverless architecture.

Need to centralize your customer directory by bi-directionally syncing contacts and call information between your 8x8 Office and your ERP? Need to accelerate sales execution by creating follow-ups during or after a call by directly syncing 8x8 activities with your CRM? Need to simultaneously surface customer details and auto-update records with contextual call data? Our platform gives you the power to integrate with any of your favorite tools since we also connect with important apps such as Bullhorn, Microsoft Teams, HubSpot, Zendesk, Salesforce, NetSuite, Zoho, and many more.

IT and security professionals trust the Tray Platform because we provide enterprise-grade security. We’re SOC 2 Type 2-certified and compliant with data privacy regulations such as GDPR, HIPAA, and CCPA.

Popular Collaboration Connectors

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Enterprises and rapidly growing firms trust the Tray Platform

Learn about our customers and how they use our easy drag-and-drop interface to build their dream automations.

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The Tray Platform is...



Connect to anything

Access every endpoint

Automate any event



Visual and intuitive UX

Clicks-or-code automation

Collaborative development



Logical operators

Advanced capabilities

Real-time logs



Elastic scalability

Parallel processing

Log data storage




Built-in 2FA + full encryption

Role-based access