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Creates tasks for tickets, problems, changes and releases in your service desk.

Create task

Creates a new ticket in your service desk.

Create ticket

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Deletes a particular task from the modules in your service desk.



Delete task

Allows you to make changes to the parameters of a problem from updating statuses to changing problem type.

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Returns all the problems in your service desk.

List problems

Returns a specific problem and all conversations related to it in your service desk.

Get problem

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Returns a list of the tickets in your service desk.

List tickets

Delete ticket

Allows you to make changes to the parameters of a ticket from updating statuses to changing ticket type.



Update ticket

Retrieves and view a specific ticket and all conversations related to it in your service desk.

Get ticket

Creates a new problem in your service desk.

Create problem

Delete problem

Returns all the tasks of the user currently logged in.

List tasks

Returns a specific task within a particular module.



Get task

Updates a particular task from the modules in your service desk.

Update task

List users DDL

Get user

Create user

Update user

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Contact Management

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Freshservice and LogicMonitor integrations couldn’t be easier with the Tray Platform’s robust Freshservice and LogicMonitor connector, which connects any services without the need for separate integration tools.

Freshservice and LogicMonitor integrations couldn’t be easier with the Tray Platform’s robust Freshservice and LogicMonitor connectors, which can connect to any service without the need for separate integration tools.

Integrate Freshservice and LogicMonitor with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Freshservice and LogicMonitor and any other API, database, webhook, and more.

Freshservice and LogicMonitor integration + automation

Freshservice and LogicMonitor Connector Details

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