Deliver customer success with streamlined process automation using clicks-or-code
Reduce customer churn by providing the right support, to the right customers, at the right time
Provide your Customer Success and Support teams accurate customer data from every system in your technology stack. Give them the right information so they can respond to your customer’s needs.
Make it easy for every customer facing team to deliver a superior customer experience with the Tray Platform.
The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle.
Mike Atwood Executive Director of Client Success
Meet and exceed your SLAs for every customer
Use your resources effectively by prioritizing support requests automatically.
Proactively detect potential churn risks
Be proactive for any potential customer issues by providing support teams and sales reps a complete picture of customer health.
Build a 360 view of the customer experience
Centralize sales and support related customer interactions from web chat, CRM, and customer service applications in a single source of truth.
Resources
Blog
Finally, an answer to customer churn
Case Study
Vox Media connects and automates pre- and post-sales to streamline workflow
Blog
Learn how to prioritize customer support queues
Blog
Optimize your events with Zuora-Slack integration
Blog
Broaden visibility of customer health
Case Study
Copper achieves breakthrough integration velocity with Tray.io
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