Provide your Customer Success and Support teams accurate customer data from every system in your technology stack. Give them the right information so they can respond to your customer’s needs.
Make it easy for every customer facing team to deliver a superior customer experience with the Tray Platform.
The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle.
Use your resources effectively by prioritizing support requests automatically.
Be proactive for any potential customer issues by providing support teams and sales reps a complete picture of customer health.
Centralize sales and support related customer interactions from web chat, CRM, and customer service applications in a single source of truth.