IntegrationsFast, easy ConnectWise + Teams integrations
Connect the dots between chat communications and managed services with ConnectWise + Microsoft Teams integrations on the Tray Platform. Anyone can use our low-code, visual builder to drag-and-drop together Teams, ConnectWise, and any other data source, including email, FTP, webhooks, and even flat files such as CSVs, without extensive IT resources.
Stand up custom API integrations in minutes to unsilo data across Teams, ConnectWise, and any other tools in your tech stack, including your CRM, support helpdesk, incident management, marketing automation, and email survey tools, among many others. Now you can sync important messages and customer data anywhere across your tech stack.
You can also use our platform to quickly stand up custom ConnectWise + Teams automation to ensure tight communication and flawless follow-up on any managed services issues for all your customers. We make it fast and easy to take your server, firewall, and router management to the next level by syncing ConnectWise features with data within Teams and every other tool you use every day.
AutomationDo more with Teams + ConnectWise automation
You know that managing your customers’ IT infrastructure requires timeliness, careful documentation, and flawless execution. You also know that fumbling around to record and update incident tickets and exchange chat and email messages with customers within separate, siloed applications eats up time and puts your SLA in jeopardy.
To speed up your response time and keep your customers’ systems firing on all cylinders, you need more than just a Teams or ConnectWise connector. You need a powerful, flexible automation platform that bi-directionally syncs data across every single one of your tools. Once you put your customer chats, incident reports, and ticket statuses in sync with automation, you can stop worrying about manually updating multiple logs and focus on the strategic projects that will take your team to the next level.
Users in incident response, customer success, and many other departments across the organization love using the Tray Platform. We offer a full suite of native integrations, data helpers, and custom logic operators so that you can design custom-build automated workflows that meet your unique business needs.
Use casesHeavy-duty Teams + ConnectWise use cases
Build heavy-duty integrations for Teams, ConnectWise, and all your other tools now. Our platform has the power to push billions of events daily, and its elastic, scalable architecture scales with your changing data needs over time.
Stand up sophisticated ConnectWise + Teams automation to get the absolute most out of your tech stack and respond to incidents faster. Need to send instantaneous chat alerts via Teams in response to high-priority events logged in ConnectWise? Need to compile the details of Teams chat messages with ConnectWise logs, helpdesk tickets, and project management records to create a unified incident record that gives all your support agents full context for any incident? The Tray Platform can automate any use case by integrating any popular software tool, including Microsoft SharePoint, ServiceNow, Jira, Doodle, Confluence, SAP, Google Calendar, GitLab, Microsoft Azure, Microsoft Dynamics 365, Bullhorn, Outlook, HubSpot, LinkedIn, Salesforce, and ZoomInfo, among others.
Security experts trust the Tray Platform’s enterprise-grade security, which includes SOC 2 Type 2 certification and compliance with important data privacy regulations such as GDPR, CCPA, and HIPAA.
