Sub-processors

List of Sub-processors for Tray.io, Inc.

In the course of running the Tray.io platform we will use a range of third party sub-processors to process customer’s personal data in their workflows. The sub-processors are:

  1. Plan.nr Ltd. Services provided: A wholly owned UK subsidiary of Tray.io, Inc. - This is our engineering team who are based in the UK and may therefore need to access data of our customers for maintenance and troubleshooting purposes. Location: United Kingdom

  2. Amazon Web Services, Inc. Services provided: Tray.io hosting provider Location: United States

  3. Google LLC Services provided: Company communication Location: United States

  4. Slack Technologies, Inc. Services provided: Company communication Location: United States

  5. Scalyr, Inc. Services provided: Internal system and server logs Location: United States

  6. Bugsnag, Inc. Services provided: Error reporting and monitoring Location: United States

  7. Clubhouse Software, Inc. Services provided: Project management Location: United States

  8. Sendgrid, Inc. Services provided: Processes emails used by customers in workflows Location: United States

  9. Atlassian Pty Ltd & Atlassian, Inc. Services provided: Project management - Jira is used for bug tracking Location: Australia, United States

  10. Zendesk, Inc. Services provided: Customer support - Data from customer workflows may be processed whilst workflows are debugged with or on behalf of the customer Location: United States

  11. Intercom Services provided: Customer support/CRM Location: United States

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