Automation is growing as a business priority. At the same time it’s a very broadly defined concept, and an often misunderstood approach to driving speed, efficiency, and growth. To get a better understanding of the changing landscape of automation, we surveyed 200 business professionals across 13 industries. We dug into their key business initiatives, the state of their technology stacks, and how they leverage automation to deliver better business outcomes.
We surveyed a wide range of professionals across organizations in North America. Respondents represented 10 organizational departments across 13 industries.
Hours per week spent manually moving information between applications
companies implement some level of workflow automation
automations implemented on ad-hoc basis with no budget
Functional leaders have primary decision-making and implementation responsibility for automation projects
General Ops leaders