Gartner® Report

Improve Service, Costs, and Cash Flow With Zero-Touch Orders

Gartner says “increasing the percentage of zero-touch orders can reduce order cycle time and costs while improving cash flow and freeing up resources to focus on strategic customer initiatives.” Get three approaches to shift your order-to-cash process from manual to zero-touch automation.

What you'll learn:

  • How to design your zero-touch order-to-cash process

  • Getting master data and technology right to synchronize your data

  • Approaches to get started with O2C automation

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Gartner, Improve Service, Costs, and Cash Flow With Zero-Touch Orders, Kevin Otto, 8 February 2023