Export leads from a Webhook to Freshsales
This is a 'Workflow' template which means that it is a single standalone workflow.
Some workflow templates can be modified to work with other workflow templates - e.g. to convert a data sync between two services from uni-directional to bi-directional
The purpose of this workflow is to capture leads from a Webhook and use these to create and update your contacts in Freshsales.
This workflow is fired every time an HTTP POST call is made to the Webhook URL with the lead data:
To implement this workflow, you will need the following:
API credentials for your chosen integrated service and Freshsales
Click Use Template button to deploy the template in your chosen Workspace.
Then take the following steps to configure the workflow and start submitting leads for processing:
The workflow will then start the process of pulling the leads into Freshsales.
Key workflow stepsCopy
The following diagram gives a simplified breakdown of the key steps in the workflow:
This Object Helpers step transforms the Webhook data into a standard object with fields in the following format:
First Name --> first_name
Last Name --> last_name
Lead Source --> lead_source
Note that the actual value for Lead Source ('PAID_SOCIAL' etc.) is mapped according to the data mapping section above.
For each lead we will then have a simple object which can be easily accessed by later Freshsales steps using jsonpaths such as
The lead’s email address is validated for the appropriate
Create / Update contactsCopy
A search is made for an existing contact in Freshsales using the lead’s email address as the unique identifier.
If a Freshsales contact exists, update the contact record..
If a Freshsales contact does not exist, create a new contact record.