Tray Embedded / Embedded Product Updates / Update details

Update details

This page contains a chronological list of Embedded product updates, with the most recent first.

4 Jan 2021

  • [New Feature] Solution feedback modal

18 November 2020

  • {New Feature] We've made significant changes to the config wizard.

Users now have the ability to:

  • Remove items
  • Move title, text, space items
  • Add a new spacer item - more to follow!

We have also removed the fixed header section of the config wizard.

28 September 2020

[Important Note]

On 1st December, we will be releasing a new auth dialog in the config wizard.

Though there is almost no difference in functionality - it is required for future config wizard improvements such as supporting better service environments and the ability to support multiple auth types. There will also be a visual changes which you can see below:

Change 1:

Old auth dialog:

New auth dialog:

Change 2:

Old auth dialog:

New auth dialog:

Any partner css you have set will be propagated to the auth dialog screen as expected.

[Bug Fix] Fixed a bug which prevented the config wizard loading spinner not to display

22 September 2020

[New feature] You can now use markdown directly in the config wizard to style your text and messaging.

[New feature] If you use the ‘partner css’ feature in the config wizard - the styling is now also applied to the auth-only dialogue.

[New feature] All accounts should now have Solution analytics in the organisation workspace - you can find this in the dashboard navigation.

17 June 2020

  • [Docs bug fix] Fixed a bug in our Insomnia collection where the Get Solutions query fragments were not named, resulting in a 'This anonymous operation must be the only defined operation' error.

This is fixed in the latest collection available to download from here

Or you can copy the following into the get solutions query in your collection:

# Return all solutions
query getAllSolutions {
viewer {
solutions {
# Filter by tags
query getSolutionsByTags ($tags: [String!]){
viewer {
solutions (criteria: { tags: $tags }){

16 June 2020

[Important Note] - deprecation of legacy workflow sharing method

With the release of organisations just weeks away, we've deprecated the legacy method to share workflows via email. We encourage users to use the import/export feature in the meantime before organisations is fully rolled out.

09 June 2020

  • [Bug fix] Fixed a bug which caused the parter ID to be reset when an alerting workflow was added or changed

  • [Bug fix] Fixed a bug which which caused the config wizard authentication page to not be responsive to the page height

  • [Layout change] - Removed recent activity graph on dashboard

04 June 2020

  • [Docs Update] - Best practices for Error Handling

    There has been a comprehensive re-write of our page on Error Handling including notes on the methods available, strategic considerations and some suggested best practices.

    Read the docs here

02 June 2020

  • [Feature Update] - new properties in Data Validation

    We have added visibleAuths and visibleConfigs as properties for data validation so it is now possible to validate athentications in the Config Wizard.

    Read the docs here

21 May 2020

  • [Docs Update] - Data Mapping with Config Slots

    It is possible to allow your End Users to specify their own list of available fields for data mapping, instead of choosing from a pre-configured list.

    Read the docs here

20 May 2020

  • [Layout Change] - Display all workflows / automatic labels

    All workflows, even ones in projects and solutions are now displayed on the dashboard. All workflow that are added to projects automatically get a 'part of project' label as seen below.

    You may need to hard refresh the tray app for these changes to propagate.

15 May 2020

  • [New Feature] Controlling the ability to enter custom values in DDLs

    It is now possible to control whether End Users are able to enter arbitrary custom values in DDLs.

    This is available both when working with standard Config Data

    And when Mapping Data with Dynamic Lookup Schema

6 May 2020

  • [New Feature] Static Lists

    You can now create an arbitrary static list of values in the config wizard:

    This is a powerful feature which gives you control over specific values your customers can choose - allowing you to set up conditional logic in your workflows, based on the values they have chosen.

    Read the docs here

[Important Note] New URL Params for Config Wizard and Auth-only dialog

For the auth-only dialog we've introduced two new query parameters:

skipTitleField and skipAuthSettings.

Plus a new postMessage event tray.authPopup.error

Read the docs here

These parameters can also be used with authentications in the Config Wizard

April 2020

  • [New Feature] Added URL support to logs searching

    It's now possible to support reading of URLs when it comes to log searches. This means that when the page is refreshed, searches are saved in a query string. This makes it easy to share log searches with technical support and colleagues.

  • [Bug Fix] - Config Wizard working in Safari

    The config wizard (both pop-up or iFrame) is now fully functional and working in safari again. If any issues persist, please get in touch with your CSM as soon as possible.

  • [New Feature] - Synchronous Workflows

    We have released Synchronous workflows. The call connector now supports a 'fire and wait for response' operation, allowing you to send data to another workflow and wait for a response from that workflow. We advise users to use this operation to break up large monolithic workflows into smaller callable ones to make building and debugging simpler.

    Read the docs here

  • [New Feature] Smoother loading screen transition

    We've added a new event tray.configPopup.ready PostMessage to indicate when our iFrame has finished loading. If you are using your own loading spinner over the iFrame, you can now wait for this event to trigger and then display the iFrame with a fully loaded screen. This will lead to smoother loading transitions.

    Read the docs here

  • [New Feature] Data Mapper - many to one mappings / marking fields as read only

    The data mapper now supports many to one mappings. In addition, you now have the ability to mark specific fields as 'read-only' meaning they can't be edited by the end user.

    Read the docs here

  • [Bug Fix] Adding custom values in the data mapper

    {' '}

    You can now add custom values in the data mapper ddls. Though When adding custom values in the data mapper, we removed the Set name

  • [New Feature] Ability to export/import workflows as JSON files.

    You can now export / import workflows as JSON files. Note that this only works for standalone workflows that are not in projects or solutions. We are working on the ability to export / import whole projects as JSON files next.

    Find documentation and best practice here

  • [New Feature] Partner Users

    We've revamped our partner users page to be more compact and functional so you find and troubleshoot your end users more effectively. With this new view, you can search by username, solution instance or workflow ID.