Artisan IMG > Productboard (productboard) (db5e1872-218b-4697-8941-d9d1b4b24de6)
Artisan IMG > Productboard (productboard) (db5e1872-218b-4697-8941-d9d1b4b24de6)


The product management system that helps you understand what users need, prioritize what to build, and rally everyone around your roadmap.


While project management is an aspect of the product manager's role, their main responsibility is prioritising what to build next. However it is fair to say that truly excellent products are a team effort. They require trust and transparency, curiosity and creativity. And that's exactly what productboard helps you do.


When using the Productboard connector, the first thing you will need to do is go to your account page, and select the workflow you wish to work on. Once in the workflow dashboard itself, search and drag the Productboard connector from the connectors panel (on the left hand side) onto your workflow.

With the new ProductBoard connector step highlighted, in the properties panel on the right, click on 'New Authentication' which is located under the 'Settings' heading.

This will result in a authentication pop-up window. The first page will ask you to name your authentication appropriately, and state which type of authentication you wish to make ('Personal' or 'Organisational').

As you can see, the next page asks you for your 'Access token'.

IMPORTANT!: Please note thatyou must be a 'Maker With Admin Access' to get/ view your Public API. If you are not, thenyou'll have to ask the individual who is to provide you with an access token.

If you do have Admin Access, you can find your token by navigating through as follows:

Go to your "Workspace Settings" icon in the bottom left hand corner, and select "Integrations":

you will be redirected to the integrations main page, and when you scroll down you will be able to see your Public API key options available to you. Remember that if you do not have admin access or are not the "owner" these options will not be presented!.

Copy the "GDPR Public API" token exactly, and copy it into the 'Access token' field within your authentication popup.

Once you have clicked the 'Add authentication' button, go to back to your authentication field (within the workflow dashboard properties panel from earlier), and select the recently added authentication from the dropdown options now available.

Your connector authentication setup should now be complete.

Available Operations

The examples below show one or two of the available connector operations in use.

Please see the Full Operations Reference at the end of this page for details on all available operations for this connector.

Note on Operations usage

IMPORTANT!: Please be ware that the base URL of all requests are being sent in the followingformat:


When using the 'Source' property of the 'Create note' operation, both 'Origin' and 'Record ID' is required. For more details on what these properties are, please see the Productboard API docs .

Example usage

TRAY POTENTIAL: is extremely flexible. By design there is no fixed way of working with it - you can pull whatever data you need from other services and work with it using our core and helper connectors. This demo which follows shows only one possible way of working with and the Productboard connector. Once you've finished working through this example please see our Introduction to working with data and jsonpaths page and Data Guide for more details.

This example will walk through the creation of a workflow that will post a note to Productboard.

The steps will be as follows:

  1. Setup a manual trigger and Productboard connector step to create a note.

  2. Check the integration is complete.

The final outcome should look like this:

1 - Setup trigger & Create Note

Once you have clicked 'Create new workflow' on your main dashboard (and named said new workflow), select the Manual Trigger from the trigger options available.

Once you have been redirected to the workflow dashboard, select your Productboard authentication, and set the operation to 'Create Note'.

This operation contains only two mandatory fields: 'Title' and 'Description'. Feel free to fill these out with the news that your team now has Productboard integration! All other fields are optional.

2 - Check your outcome

Press the 'Run workflow' button in the bottom right hand corner of your builder. You should be able to see a successful run in the Debug panels, not to mention within your Productboard itself:

BEST PRACTICES: Whenever you do decide to create your own workflow, be sure to check out some of our key articles such as: