Artisan IMG > Dotdigital (dotdigital)
Artisan IMG > Dotdigital (dotdigital)


From email marketing to full omnichannel marketing orchestration, dotdigital transforms customer insight into personalized marketing campaigns.


Dotdigital enables brands to engage subscribers and customers and drive record ROI across email, SMS, social, push notifications, and even live chat.


When using the Dotdigital connector, the first thing you will need to do is go to your account page, and select the workflow you wish to work on. Once in the workflow builder itself, search and drag the Dotdigital connector from the connectors panel (on the left hand side) onto your workflow.

With the new Dotdigital connector step highlighted, in the properties panel on the right, click on the Authenticate tab and 'Add new authentication' (located under the 'Authentication' field).

This will result in a authentication pop-up window. The first page will ask you to name your authentication, and state which type of authentication you wish to create ('Personal' or 'Organisational').

The next page asks you for your 'API username' and 'API password'

In order to get these fields, head to your Dotdigital dashboard. You will need to set up your API user.

Click on the person-and-cog icon in the bottom left corner to produce the settings menu and select 'Access'.

Click the 'API users' tab and click 'New user'. The username (email address) is automatically generated for you and must not be edited.

You can add a description to differentiate between API users, which is useful if you have multiple ones.

Enter a password, confirm it, and with the Enabled checkbox ticked, click 'Save'.

Once you have added these fields to your authentication popup window, click on the 'Create authentication' button. Go back to your settings authentication field (within the workflow builder properties panel), and select the recently added authentication from the dropdown options now available.

Your connector authentication setup should now be complete.

Available Operations

The examples below show one or two of the available connector operations in use.

Please see the Full Operations Reference at the end of this page for details on all available operations for this connector.

Using the Raw HTTP Request ('Universal Operation')

With the Raw HTTP Request, you can effectively create your own operations.

This is a very powerful feature which you can put to use when there is an endpoint in Dotdigital which is not used by any of our operations.

To use this you will first of all need to research the endpoint in the Dotdigital REST API documentation, to find the exact format that Dotdigital will be expecting the endpoint to be passed in.

Note that you will only need to add the suffix to the endpoint, as the base URL will be automatically set. The connector automatically connects to the API to determine your base URL which is based on your region.

The base URL is https://{{region}}, where {{region}} is the region that your account belongs to.

The connector automatically retrieves your region information, but if you would also like to retrieve this you can do so via the Dotdigital app. Via the app: Click on the person-and-cog icon in the bottom left corner of the application to produce the settings menu, select Access and then click on the API users tab. Here you'll find your API endpoint. Only account owners or admin users (users with the 'Can manage account' permission enabled) will have Access available though.

For an example of using the raw HTTP request to create an operation, let's say that the 'List contacts' operation did not exist in our Dotdigital connector, and you wanted to use this endpoint. You would use the Dotdigital API docs to find the relevant endpoint - which in this case is a GET request called: /contacts.

More details can be found here .

As you can see there is also the option to include a query parameter, should you wish to do so. For this example, we will set the select parameter to 20 to retrieve 20 contacts from the API. So if you know what your method, endpoint and details of your query parameters are, you can get the list of all contacts in your account with the following settings:

Method: GET

Endpoint: /contacts

Query Parameter: Key: select Value: 10

Body Type : none

Final Example outcome being:

Example Usage

TRAY POTENTIAL: is extremely flexible. By design there is no fixed way of working with it - you can pull whatever data you need from other services and work with it using our core and helper connectors. This demo which follows shows only one possible way of working with and the Dotdigital connector. Once you've finished working through this example please see our Introduction to working with data and jsonpaths page and Data Guide for more details.

Below is an example of a way in which you could potentially use the Dotdigital connector, to list address books and retrieve the contacts in each address book.

The steps will be as follows:

  1. Setup using a manual trigger and retrieve a list of address books in the account

  2. Loop through this list of address books

  3. Retrieve the list of contacts in each address book

The final outcome should look like this:

1 - Setup Trigger & List Address Books

Once you have clicked 'Create new workflow' from your main dashboard named it, select the Manual trigger from the trigger options available:

After you have been redirected to the workflow dashboard, from the connectors panel on the left, add a Dotdigital connector to your second step. Set the operation to 'List address books'.

Feel free to re-name your steps as you go along to make things clearer for yourself and other users.

This step will return the list of addresses in the account.

2 - Loop Collection

Next, search for the 'Loop collection' connector within your connector panel, and drag it into your workflow as your next step. Set your operations to 'Loop list'.

The Loop Collection connector allows you to iterate through a list of results. In this example, we will use it to iterate through the list of address books found within the previous Dotdigital connector step.

In order to specify the list you want to loop through, start by using the 'List' mapping icon (found next to the list input field, within the properties panel) to generate the connector-snake.

While hovering over the 'List address books' step (with the tail end of the connector-snake), select results from the list of output properties displayed. This will auto-populate a jsonpath within your 'List' input field, and update the type selector to jsonpath.

For more clarification on the pathways you have available, open the Debug panel to view your step's Input and Output.

JSONPATHS: For more information on what jsonpaths are and how to use jsonpaths with, please see our Intro page and Data Guide for more details.

CONNECTOR-SNAKE: The simplest and easiest way to generate your jsonpaths is to use our feature called the Connector-snake. Please see the main page for more details.

Once you complete this step, it will enable you to loop through the results of the previous step.

3 - List Contact in Address Book

The last step is to drag a Dotdigital connector inside of the Loop Collection step itself. Set the operation to 'List contacts in address book'. As you can see, the 'Address book' field is required.

INTERPOLATION: When you wish to include JSON generated data within another input/output result, use our Interpolation method as described here.

Once again, use the connector snake an hover over the 'Loop Collection' step (with the tail end of the connector-snake), select id from the list of output properties displayed.

Once this step is configured, you can run your workflow. The workflow will run through all of the previous steps and retrieve your results.

BEST PRACTICES: Whenever you do decide to create your own workflow, be sure to check out some of our key articles such as: