Copper is a Customer relationship management tool that has been designed specifically for G Suite users. This is so you can see information from all your email threads, past interactions, and tasks all in one place without the need for further data entry. Having all your customer interactions are in one place means can have the visibility needed to manage relationships with full context.
ATTENTION: Please take note that you may have known Copper by its previous name: ProsperWorks. Since then it has been re-branded as Copper. Much of the same functionality has remained, though the name and logo have been updated.
When using the Copper connector, the first thing you will need to do is go to your Tray.io account page, select your workflow. Once in the workflow dashboard itself select and drag the Copper connector from the connectors panel (on the left hand side) to your workflow.
With the new connector step highlighted, in the properties panel on the right, click on 'New Authentication' under the 'Settings' heading.
In the new pop-up window that appears, name your authentication as appropriate and make sure to use the same email address that you used for signing into your Copper account, in the 'Email address' section.
For the API key, head to your Copper account main dashboard, click on the 'Settings' option on the left hand side. In the new menu that displays, select 'Integrations'. You will see a drop down option which will include 'API Keys'. Click on this to get to the main API Keys page.
Click on the 'GENERATE API KEY', and name your new API appropriately.
Copy the new hash created and paste it into your Tray.io authentication pop-up window.
Once you have clicked through again, your authentication should now be complete and available within your Copper connector settings -> 'Authentication' field.
If you wish your workflow to be kicked off by a particular action in Copper, you can use the Copper Trigger.
The Copper trigger allows you to receive notifications and trigger workflows when given events occur associated with the selected trigger operation.
Trigger operations available:Copy
In order to use the Copper trigger, you need only setup your authentication as demonstrated above.
The examples below show one or two of the available connector operations in use.
Please see the Full Operations Reference at the end of this page for details on all available operations for this connector.