Zendesk and Slack integration + automation

Zendesk and Slack integrations couldn’t be easier with the Tray Platform’s robust Zendesk and Slack connectors, which can connect to any service without the need for separate integration tools.

Zendesk and Slack Connector Details

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Zendesk

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UsesCustomer Success and Support, All
CategoryCustomer Success and Support
Triggers
Webhook
Connector TypeTray Connector
Operations
Create brandCreate groupCreate group membershipCreate group memberships (bulk)Create jira linkCreate macroCreate or update organizationCreate organizationCreate organization fieldCreate scheduleCreate sla policyCreate targetand 67 more...
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UsesAll
CategoryCollaboration
Triggers
On Slack eventOn action (button or menu click)On slash command
Connector TypeTray Connector
Operations
Leave conversationAdd reminderArchive conversationConversation exists?Create conversationCreate pinDelete scheduled messageGenerate channel nameGet conversation infoGet userGet user by emailInvite user to conversationand 1 more...
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The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle.

Mike Atwood
Mike Atwood, Executive Director of Client Success
Vox Media

Tray.io is the leader in low-code automation

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