Zendesk and Sedna integration + automation

Zendesk and Sedna integrations couldn’t be easier with the Tray Platform’s robust Zendesk and Sedna connectors, which can connect to any service without the need for separate integration tools.

Zendesk and Sedna Connector Details

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Zendesk

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UsesCustomer Success and Support, All
CategoryCustomer Success and Support
Triggers
Webhook
Connector TypeTray Connector
Operations
Create brandCreate groupCreate group membershipCreate group memberships (bulk)Create jira linkCreate macroCreate or update organizationCreate organizationCreate organization fieldCreate scheduleCreate sla policyCreate targetand 67 more...
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UsesAll
CategoryCollaboration
Connector TypeTray Connector
Operations
Delete category tagGet event message relationshipList category tag team relationshipsList message documentsList message job reference relationshipsGet event job reference relationshipAdd job references to userAdd teams to category tagCreate teamAdd category tags to messageAdd contact to groupAdd job references to messageand 38 more...
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The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle.

Mike Atwood
Mike Atwood, Executive Director of Client Success
Vox Media

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