LivePerson LiveEngage

LivePerson

Adobe Experience Manager

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Kapost

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Atlassian Confluence

Retention Rocket

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Zendesk

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Freshdesk

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Intercom

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Gainsight

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Drift

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GatherUp

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Scoop

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Uberflip

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NewsCred

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Sprinklr

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UserVoice

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Zoho Desk

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Totango

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NewsAPI

Get conversation

Create customer

Create a new note thread on a conversation

Create note

Delete conversation

List customers

List mailboxes

Retrieve a list of tags used across all mailboxes

List tags

Retrieve a list of threads for a conversation

List threads

List users

Update an existing address for a customer

Update address

Update an existing chat handle for a customer

Update chat

Update an existing conversation. Only one field can be updated at a time.

Update conversation

Update customer

Update email

Update an existing phone number for a customer

Update phone

Update an existing thread. Only thread text can be updated at this time.

Update thread

List conversations

Get customer

Create conversation

Get user

Update an existing social profile for a customer

Update social profile

Update tags

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Curb customer churn with preemptive workflows

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Learn how to prioritize customer support queues 

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Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

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Finally, an answer to customer churn

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How to integrate NPS into Salesforce CRM

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Customer Success and Support

Help Scout

Delete item

Create item

Retrieve a single Sitecore item by specified ID.

Get item

Retrieve the children of a specified Sitecore item.

List item children

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Search Sitecore based on specified parameters.

Search items

Update item by editing field values, item name, or moving the item.

Update item

Sitecore 1

Integrations

Easy Sitecore integrations

Sitecore 2

Automation

Sitecore automation for any use case

Sitecore 3

Use cases

Next-level Sitecore use cases

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How Automation is Changing the Face of Business

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Streamline strategic sales with an automated deal desk

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The ultimate guide to automating the entire lead lifecycle

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Vox Media connects and automates pre- and post-sales to streamline workflow

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GDPR compliance for US companies: What you need to know

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The State of Marketing technology eBook by Tray.io

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Aberdeen Report: Marketing technology—controlling the chaos

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Personalization is shifting from email to omni-channel. Are you ready?

Automating Lead List Uploads: Mission-Critical, and Much Easier than You Think

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Jellyvision improves lead response speed, conversions, and win rate with automation

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Segment uses Tray Platform to unlock insights synced with every component of enterprise stack.

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Marketing

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Sitecore

Content Management System (CMS)

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Product - Experiences

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Enabling your entire organization to deliver on the promise of automation

Universal Automation Cloud

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IBM gets 95% boost in data delivery and reporting using the Tray.io Universal Automation Cloud

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A strategic platform with solutions for mission critical use cases

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Mixpanel accelerates mission-critical order-to-cash process by 25%

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Your journey to automation excellence starts here

Resources

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Eventbrite accelerates high-quality integration delivery at scale and lifts customer satisfaction

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Help Scout and Sitecore integrations couldn’t be easier with the Tray Platform’s robust Help Scout and Sitecore connector, which connects any services without the need for separate integration tools.

Help Scout and Sitecore integrations couldn’t be easier with the Tray Platform’s robust Help Scout and Sitecore connectors, which can connect to any service without the need for separate integration tools.

Integrate Help Scout and Sitecore with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Help Scout and Sitecore and any other API, database, webhook, and more.