Smartsheet and ServiceNow integration + automation

Smartsheet and ServiceNow integrations couldn’t be easier with the Tray Platform’s robust Smartsheet and ServiceNow connectors, which can connect to any service without the need for separate integration tools.

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🎉 Automate and integrate faster than ever - and at scale - with our latest launch!

We’re excited to announce a new product and features that drive enhanced connectivity and automation for enterprise velocity. Dramatically simplify API integrations with our Connectivity API product, get started building your own Tray connectors with the Connector Builder, and try out our new Authentication and Projects features and more. Login or sign up today to try it out.

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Smartsheet

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Uses

All

ServiceNow

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Uses

Sales, Marketing

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Smartsheet + ServiceNow

Seamless ServiceNow + Smartsheet integrations

Retain more customers and boost collaboration across teams with ServiceNow + Smartsheet integrations. Bi-directionally sync ServiceNow + Smartsheet with any data source using our 100% visual, drag-and-drop builder. Connect with any cloud-based tool, flat files (such as CSVs), email, FTP, and webhooks, without relying on extensive IT support. You can even use data within custom fields.

Need ServiceNow + Smartsheet connectors to sync data across your project management and customer support teams? Any business user can stand up custom integrations that drive faster issue resolution, fuel strategic alignment, and make all your internal processes hyper-efficient. Connect your entire tech stack to flow data across ServiceNow, Smartsheet, and all your tools and teams.

Accelerate ticket response rates and boost customer satisfaction and retention with powerful, multi-step ServiceNow + Smartsheet automation. You can design your own automated workflows that seamlessly manage tasks, merge records and event data, and power exceptional customer experiences.

Automate ServiceNow + Smartsheet with ease

Auto-sync records across tools and respond faster to tickets with powerful ServiceNow + Smartsheet automation. Any business user can design automated workflows using our library of pre-built connectors, data helpers, and custom logic operators. You can kick off limitless operations on any custom trigger by connecting with ServiceNow + Smartsheet at the API level.

Easily automate any process by connecting with all your favorite tools, including your CRM, customer data platform, analytics tools, data warehouse, HR information systems, ERP, internal chat tools, email, and CMS. You can automatically add and update rows between tools based on data inputs and updates. You can easily manage everyday project details while equipping stakeholders with high visibility into project status. You can push notifications to key teams to highlight critical project milestones and speed up project completion.

Anyone can use our platform, whether they work in customer support, IT, analytics, HR, DevOps, or any other team within your company. Prevent churn and maximize workplace productivity with ServiceNow, Smartsheet, and the Tray Platform.

Powerful, data-driven service at scale

Need to use Smartsheet to easily manage projects initiated in ServiceNow? Need to map customer data between ServiceNow records and Smartsheet fields?Need to accelerate your approvals process by sharing ServiceNow workflows, projects, and data with multiple teams? You can automate and integrate to meet your unique needs by connecting ServiceNow + Smartsheet with popular tools, including Dynatrace, Slack, Solarwinds, Microsoft Teams, Google Calendar, NetSuite, Sharepoint, Salesforce, and Jira.

Our platform combines ease-of-use with robust processing and elastic serverless architecture. You can reliably execute heavy-duty jobs that touch billions of events daily and seamlessly process massive volumes of data. No matter how complex your processes are, our platform will automatically scale to meet your evolving data needs.

We prioritize data privacy and security, which is why we’re SOC 2 Type 2-certified and compliant with major data privacy regulations such as GDPR, CCPA, and HIPAA.