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Salesforce

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Microsoft Dynamics 365

Microsoft Teams

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Microsoft Sharepoint

Zendesk Sell

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Lever

Jira

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Agile CRM

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Microsoft Outlook

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Aircall

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SalesforceIQ

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Mindbody

Jive

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Pipedrive

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Miro

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Huddle

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Insightly

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Dynamo

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Pipeliner

Freshsale

Freshsales

List users sys ID DDL

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Create user

Deletes the specified record from the specified table.

Delete table record

Delete user

Create incident

Inserts one record in the specified table. Multiple record insertion is not supported by this method.

Create table record

Get incident

Retrieves the ServiceNow instance URL of the currently authenticated user.

Get instance URL

Retrieves the record identified by the specified sys_id from the specified table.

Get table record by ID

Get user by ID

Get user by username

List business services

List business services DDL

List configuration items

List configuration items DDL

Retrieve a list of departments for the authenticated instance URL.

List departments

List incident fields DDL

List incidents

List incidents DDL

List incidents number DDL

List sys dictionary

List table fields DDL

List table number DDL

Retrieves multiple records for the specified table.

List table records

List table sys ID DDL

List user groups

List user groups DDL

List user names DDL

List user roles DDL

List users

List users DDL

Update incident

Updates the specified record with the request body.

Update table record

Update user

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Zoom + more

Any Zoom + ServiceNow use case, solved

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Quickly operationalize outbound strategy by auto-uploading accounts + leads to your CRM

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Marketing

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ServiceNow

Customer Relationship Management (CRM)

Remove yourself (the authenticated user) from a conversation.

Leave conversation

Add reminder

Archive a conversation in your Slack account.

Archive conversation

Checks to see whether a conversation exists in Slack.

Conversation exists?

Create a public or private channel-based conversation.

Create conversation

Pin a message, file, or file comment to a channel.

Create pin

Delete a pending scheduled message from the queue.

Delete scheduled message

Given a piece of text (e.g. an Account name in Salesforce), generate a Slack friendly channel name in the format "my-channel-name". You can then pass this directly to the "Create Channel" operation.

Generate channel name

Retrieve information about a conversation.

Get conversation info

Get details of a user in your Slack channel, using their unique ID.

Get user

Get user by email

Invite a user to a conversation in your Slack account. The calling user must be a member of the channel.

Invite user to conversation

List of all channel-like conversations in a workspace.

List conversations

List conversations DDL

List conversations non archived DDL

List filetypes DDL

Returns a list of pending scheduled messages.

List scheduled messages

List scheduled messages DDL

Get a list of all of the users in your Slack team.

List users actual DDL

List users and conversations DDL

List conversations the calling user may access

List users conversations

Send a message that only a certain user can see in a public or private channel.

Send ephemeral message

Send an ephemeral response message using the response_url parameter provided by Slack slash commands and actions. This will only be visible by the user.

Send ephemeral response

Send message

Set the purpose for a conversation. The calling user must be a member of the conversation. Not all conversation types may have a purpose set.

Set conversation purpose

Set the topic for a conversation. The calling user must be a member of the conversation. Not all conversation types may have a purpose set.

Set conversation topic

Set profile

Unfurl one or more links in a Slack message, adding "attachments" that contain additional context to the message.

Unfurl message links

Update a message that's previously been sent. Useful when reacting to actions like buttons and menus.

Update message

Uploads or creates a file. Optionally share to users or channels. This operation requires a scope to be enabled in your authentication, either files:write (for new Slack apps) or files:write:user.

Upload file

Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.

When a specific event (e.g. a channel is created) occurs in your Slack account, automatically trigger the Tray workflow. NOTE: you can only tell us to listen for events that you have given Tray permission to listen for.

On Slack event

Receive notifications when your message buttons or menus are acted upon in Slack. NOTE: you'll need to point the message attachments to this workflow in the workflow where you're sending the original message.

On action (button or menu click)

Trigger a workflow from a Slash command in your Slack account. Tip: read the docs on this to learn how to set things up with Slash commands.

ServiceNow and Slack integration + automation

Popular ServiceNow and Slack integrations

ServiceNow and Slack Connector Details

ServiceNow

Slack

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Similar connectors to ServiceNow and Slack

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