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ServiceNow and Infor integration + automation

ServiceNow and Infor integrations couldn’t be easier with the Tray Platform’s robust ServiceNow and Infor connectors, which can connect to any service without the need for separate integration tools.

Integrations

Rapid ServiceNow + Infor integrations

The Tray Platform empowers anyone to take full control of their IT and finance processes with custom Infor + ServiceNow integrations. Even if you don't have extensive technical experience, you can easily use the low-code Tray Platform to rapidly connect your ERP, managed services software, and any data source in minutes.

Seamlessly flow data for invoices, tickets, and payment details between any of your go-to applications. Using our 100% visual builder, you can drag-and-drop together powerful integrations that connect any data source. You can bi-directionally sync flat files (including CSVs), FTP, webhooks, email, and any other cloud-based software, even using data within custom fields.

Additionally, you can use the Tray Platform to deploy custom Infor + ServiceNow automation to scale mission-critical IT and finance processes. We empower you to build dynamic, multi-step workflows so you can minimize manual administrative work and streamline issue resolution. Now, you can use our platform to resolve issues faster, drive productivity, and make financial planning more efficient.

Automation

Seamless ServiceNow + Infor automation

Need Infor + ServiceNow connectors? The Tray Platform offers a full library of pre-built connectors, data helpers, and custom logic operators so you can build powerful, automated workflows to meet any need. You have the power to stitch together multi-step automation that executes an endless variety of operations at the API level, reacting to any trigger.

Business users in customer support, finance, supply chain, IT, e-commerce, DevOps, revenue operations, and many other teams across the organization use our platform to scale issue resolution and resource management. For example, you can freely flow data for e-commerce orders, product invoices, fulfillment details, performance data, and tickets between any app. You can schedule regular syncs to keep your data up-to-date. Or, you can automatically create new tickets in ServiceNow whenever you update records in Infor.

We make it easy to stand up custom Infor + ServiceNow automation between any combination of tools in your tech stack, including your helpdesk, e-commerce platform, business intelligence software, collaboration platform, internal chat tool, CRM, data warehouse, application performance monitoring (APM) software, intranet, and more.

Use cases

Scale your IT and finance data with automation

The Tray Platform makes it easy for business users to build Infor + ServiceNow rapidly. Power users also utilize our platform to handle large-scale data projects that touch massive volumes of data daily. And because of our elastic, serverless architecture, your workflows scale automatically even if your data needs change.

Streamline your IT and finance processes with advanced Infor + ServiceNow automation. Need to unify data across any number of tools to generate real-time dashboards that report on your IT and ERP data? Need to resolve tickets faster by providing support agents with finance context from Infor? Need to centralize your IT and finance records by flowing data for closed tickets, performance data, documentation, completed invoices, and agent notes across your data warehouse? The Tray Platform can integrate and automate any use case since we also connect popular tools such as Jira, Zendesk, Power BI, Microsoft Teams, Atlassian Confluence, Splunk, Slack, Microsoft Azure, Tableau, Freshservice, and many others.

IT professionals trust our platform’s enterprise-grade security. We’re SOC 2 Type 2-certified and compliant with data privacy regulations such as GDPR, HIPAA, and CCPA.

Popular ServiceNow and Infor integrations

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ServiceNow and Infor Connector Details

ServiceNow

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UsesSales, Marketing

CategoryCustomer Relationship Management (CRM)

Connector TypeTray Connector

Operations

Raw HTTP request (advanced)Create userDelete table recordDelete userCreate incidentCreate table recordGet incidentGet instance URLGet table record by IDGet user by IDGet user by usernameList business services

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Infor

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UsesFinance and Accounting, HR

CategoryERP Systems

Connector TypeUniversal Connector

Minor Configuration Required

There is currently no pre-built and ready to use Infor connector available at the moment.

To get data in and out of Infor, you will need to use one of our universal connectivity options such as the HTTP Client, Webhook Trigger, and our Connector Builder.

The Tray Platform allows us to integrate two very important systems and achieve seamless and efficient workflows. We have also been impressed by how flexible and customer-centric the Tray team is. We’re glad to have a partner that is not only reliable but also easy to work with.
Vice President, Business Systems