Freshservice and ServiceNow integration + automation

Freshservice and ServiceNow integrations couldn’t be easier with the Tray Platform’s robust Freshservice and ServiceNow connectors, which can connect to any service without the need for separate integration tools.

Freshservice and ServiceNow Connector Details

FreshService connector logo

Freshservice

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UsesDevelopers
CategoryDatabase
Connector TypeTray Connector
Operations
Create taskCreate ticketDelete userDelete taskUpdate problemList problemsGet problemList usersList ticketsDelete ticketUpdate ticketGet ticket
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ServiceNow logo

ServiceNow

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UsesSales, Marketing
CategoryCustomer Relationship Management (CRM)
Connector TypeTray Connector
Operations
Raw HTTP request (advanced)Create userDelete table recordDelete userCreate incidentCreate table recordGet incidentGet instance URLGet table record by IDGet user by IDGet user by usernameList business services
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By connecting our growth stack, we personalized messaging at scale for hundreds of thousands of customers and doubled our engagement rates.

Senior Director Growth, New Relic
New Relic

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