Freshservice and SendGrid integration + automation

Freshservice and SendGrid integrations couldn’t be easier with the Tray Platform’s robust Freshservice and SendGrid connectors, which can connect to any service without the need for separate integration tools.

Freshservice and SendGrid Connector Details

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Freshservice

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UsesDevelopers
CategoryDatabase
Connector TypeTray Connector
Operations
Create taskCreate ticketDelete userDelete taskUpdate problemList problemsGet problemList usersList ticketsDelete ticketUpdate ticketGet ticket
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SendGrid

SendGrid

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UsesMarketing
CategoryMarketing Automation Platform (MAP)
Triggers
On Webhook
Connector TypeTray Connector
Operations
Add contacts to list - LegacyCreate custom field – NewCreate list – NewCreate segment – NewCreate/update contacts - LegacyCreate/update contacts – NewGet list - NewList campaigns - LegacyList categoriesList contacts - LegacyList custom fields – NewList lists - Legacy
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By connecting our growth stack, we personalized messaging at scale for hundreds of thousands of customers and doubled our engagement rates.

Senior Director Growth, New Relic
New Relic

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