Intercom and Segment integration + automation

Intercom and Segment integrations couldn’t be easier with the Tray Platform’s robust Intercom and Segment connectors, which can connect to any service without the need for separate integration tools.

Intercom
Segment
Integrations

Easy Segment + Intercom integrations

Get the absolute most out of your chatbot, customer data platform, and any other data source with custom Segment + Intercom integrations. The low-code Tray Platform’s 100% visual builder empowers any business user to connect flat files (such as CSVs), FTPs, webhooks, email, and any other cloud tool, even using data within custom fields.

You don’t need extensive IT support to easily build powerful integrations between any of your most essential applications. Need Segment + Intercom connectors to supercharge customer engagement? Now, you can seamlessly flow your customer and chat data anywhere across your tech stack and unlock game-changing insights.

There’s more to the Tray Platform than just integrations. You can also build custom Segment + Intercom automation to take full control of your customer and message data at scale. Anyone can rapidly build dynamic, multi-step workflows to massively improve process efficiency. Now, you can use our platform to enhance data hygiene, personalize chatbot messages, and capture more leads.

Intercom and Segment Connector Details

Intercom

Intercom

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UsesCustomer Success and Support, All
CategoryCustomer Success and Support
Triggers
Event webhookWebhook
Connector TypeTray Connector
Operations
Archive contactAssign conversationAttach contact to companyAttach contact to conversationAttach tag to contactClose conversationCreate conversationCreate message as adminList adminsCreate noteCreate/update companyDelete contactand 20 more...
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Segment

Segment

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UsesProduct, Marketing
CategoryCustomer Data Platform (CDP)
Triggers
On user aliasOn user identifyOn all messagesOn event trackOn group trackOn page trackOn screen track
Connector TypeTray Connector
Operations
Alias identitiesBatchGet Profile External ID's (Alpha)Get Profile Properties (Alpha)Get Profile Events (Alpha)Group userIdentify userTrack eventTrack pageGet Profile Traits (Alpha)
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The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle.

Mike Atwood
Mike Atwood, Executive Director of Client Success
Vox Media

Tray.io is the leader in low-code automation

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