LivePerson LiveEngage

LivePerson

ReSci (Retention Science)

Retention Rocket

Zendesk-icon-color

Zendesk

Freshdesk-icon-color

Freshdesk

Intercom - Icon

Intercom

Gainsight - Icon

Gainsight

Drift - Icon

Drift

Mav - Icon

GatherUp - Icon

GatherUp

Ometria

UserVoice-icon-color

UserVoice

Zoho Desk - Icon

Zoho Desk

Totango-icon-color

Totango

skilljar

Groove - Icon

Groove

Help Scout

Blueshift - Icon

Blueshift

Salesforce-icon-color

Salesforce

Microsoft PowerBI - Icon

Microsoft Power BI

Desk.com 1

Integrations

Low-code Desk.com integrations

Desk.com 2

Automation

Desk.com automation for any use case

Desk.com 3

Use cases

Powerful + efficient customer support at scale

21-9-Hm-3

Curb customer churn with preemptive workflows

using-intercom-and-salesforce-to-personalize-your-selling blog post cover image

using-intercom-and-salesforce-to-personalize-your-selling

Learn how to prioritize customer support queues 

zendesk-color-logo

Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

create-a-churn-risk-detection-system blog post cover image

create-a-churn-risk-detection-system

Finally, an answer to customer churn

how-to-integrate-nps-into-salesforce-crm 

How to integrate NPS into Salesforce CRM

Connector Department - Customer Success and Support - Cards

Vox Media - Full - Dark

Mike Atwood - Vox Media

Vox Media - Mike Atwood

Customer Success and Support

Desk.com-icon-color

Desk.com

The alias method is used to merge two user identities, effectively connecting two sets of user data as one.

Alias identities

Track one or more events to Segment in one batch, to keep API calls efficient.

Batch

Get a single profile’s external ids within a collection using an external_id.

Get Profile External ID's (Alpha)

Get a single profile’s properties within a collection using an external id.

Get Profile Properties (Alpha)

Get a single profile’s events within a collection using an external ID.

Get Profile Events (Alpha)

The group method lets you associate a user with a group, like an account or organization.

Group user

The identify method is how you tie one of your users and their actions to a recognizable userId and traits.

Identify user

The track method is how you record any actions your users perform.

Track event

The page method lets your record whenever a user sees a page of your website.

Track page

Get a single profile’s traits within a collection using an external_id.

Get Profile Traits (Alpha)

Trigger this workflow only when new user aliases are created.

On user alias

Trigger this workflow only when a user is identified.  This usually happens at account creation.

On user identify

Trigger this workflow on every segment event. You can then apply a custom set of filters.

On all messages

Trigger this workflow only when a user performs an action that triggers an event.

On event track

Trigger this workflow only when a new user is added to a group.

On group track

Trigger this workflow only on pageview events.

On page track

Trigger this workflow only when a user sees a new screen on your app.

On screen track

Segment

Product-Usage-Data-eBook-blog

Make customer insights actionable with product usage data

asana-color-logo

Popular task management tool Asana uses the Tray Platform to integrate directly into a variety of enterprise applications, including CRM, project management, and more.

Slack-color-logo

Team communications tool Slack integrates with Tray.io and enterprise tech stacks to share instantaneous alerts, reminders, and updates for crucial processes.

fullcontact-color-logo

FullContact offers customer intelligence APIs to enable companies to understand their customers holistically.

Connector Department - Product - Cards

Copper - Full - Dark

Brett Schuenemann - Copper

Copper - Brett Schuenemann

Product

Tray-IO Blog 6

The ultimate guide to automating the entire lead lifecycle

The State of Marketing technology eBook by Tray.io

tray-aberdeen-report-marketing-tech

Aberdeen Report: Marketing technology—controlling the chaos

BLOG - Hot Topic

Personalization is shifting from email to omni-channel. Are you ready?

hot-topics-blog-header-3@2x

Automating Lead List Uploads: Mission-Critical, and Much Easier than You Think

Jellyvision - Card

Jellyvision improves lead response speed, conversions, and win rate with automation

segment-color-logo

Segment uses Tray Platform to unlock insights synced with every component of enterprise stack.

Connector Department - Marketing - Cards

DigitalOcean - Full - Dark

David Dorman of Digital Ocean works with Tray.io

David Dorman - DigitalOcean

DigitalOcean - David Dorman

Marketing

Segment - Icon

Customer Data Platform (CDP)

Get Started CTA Item - Used in main nav

Navigation CTA - Get Started

Product - Experiences

Product - Capabilities

Product - Platform Features

See Pricing / see packages

TUAC Platform Menu Packaging CTA - Option B

Enabling your entire organization to deliver on the promise of automation

Universal Automation Cloud

logo - ibm

IBM gets 95% boost in data delivery and reporting using the Tray.io Universal Automation Cloud

Customer Spotlight

UAC Solutions - By Team

UAC Solutions - By Use Case

TUAC Solutions - by application column - view all connectors CTA

UAC Solutions - By Application

A strategic platform with solutions for mission critical use cases

Solutions

Tuac Solutions Customer Spotlight: mixpanel cta item

Tuac Solutions Customer Spotlight: mixpanel cta

Mixpanel - White - Full

Mixpanel accelerates mission-critical order-to-cash process by 25%

Resources - Learn & Evaluate

Resources - Success

Resources - Company

Your journey to automation excellence starts here

Resources

TUAC Resources Spotlight - Eventbrite

TUAC Resources Customer Spotlight

Eventbrite - White - Full

Eventbrite accelerates high-quality integration delivery at scale and lifts customer satisfaction

See all our connectors (Tertiary)

Similar connectors to Desk.com and Segment

Connector Awards

Tray.io is the leader in low-code automation

Details - Single & Double

Start your free trial

Offer Type (Trial)

Campaign ID: Trial

Work Email

Company Name (Clearbit)

First Name (Clearbit)

Last Name (Clearbit)

Phone (Optional)

Company size (Clearbit)

Tray Form Contentful ID - Trial Multistep form

Arrow Button →

You’re only minutes away from joining thousands of organizations using the power of Tray

Sign up to Tray

G2 Crowd Winter 2024

Trial Multistep (pt 1)

Help us customize your experience by telling us a bit about what you would like to do

Personalize your setup

Trial Multistep (pt 2)

Trial Multistep form

Trial Mulitstep Form - Primary Style

Select the type of demo you’d like

Get a demo

Offer Type (multiple choice)

Job Title (Clearbit + Conditional - Company Size 1-99)

Solution Partner Contact - Conditional (Company Size 1-99 & Offer Type 1:1 Demo)

Solution Partner Contact - Conditional (Company Size 101-249 & Offer Type 1:1 Demo)

Solution Partner Contact - Conditional (Company Size 250-499 & Offer Type 1:1 Demo)

Are you a student?

Plans with Tray.io - Conditional (Demo 1:1)

Submit (Get a demo)

Modal Demo Multi (1351)

Get a demo (platform - secondary)

Trials + Demo | MAIN SITEWIDE CTA

Desk.com and Segment integrations couldn’t be easier with the Tray Platform’s robust Desk.com and Segment connector, which connects any services without the need for separate integration tools.

Desk.com and Segment integrations couldn’t be easier with the Tray Platform’s robust Desk.com and Segment connectors, which can connect to any service without the need for separate integration tools.

Integrate Desk.com and Segment with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Desk.com and Segment and any other API, database, webhook, and more.