IntegrationsRapidly integrate ServiceNow + RingCentral
Drive winning customer support and engagement and streamline collaboration across your entire business with ServiceNow + RingCentral integrations on the low-code Tray Platform. Any business user can quickly and easily stand up custom integrations with our 100% visual, drag-and-drop builder. You can bi-directionally sync ServiceNow + RingCentral with any data source, including email, webhooks, FTP, flat files (such as CSVs), spreadsheets, and all your go-to tools (you can even use data within custom fields).
Need ServiceNow + RingCentral connectors to seamlessly sync your customer support data with virtual collaboration and engagement tools? You can connect your entire tech stack, flow data across all of your tools and teams, and build a more responsive support organization, without relying on extensive IT support. Take full control of your data to drive alignment across support and IT teams, resolve issues faster, and boost customer retention and expansion.
Establish hyper-efficient engagement and support at scale with powerful, multi-step ServiceNow + RingCentral automation. You can create your own custom, automated workflows that prompt rapid ticket resolution, drive personalized responses to customer issues and queries, and boost employee engagement, collaboration, and productivity.
AutomationFlexible ServiceNow + RingCentral automation
Drive rapid, personalized virtual responses, boost strategic collaboration to deliver better support, and flow customer insights anywhere to fuel more-personalized engagement with powerful ServiceNow + RingCentral automation. We provide a library of pre-built connectors, data helpers, and custom logic operators, making it easy to build custom automation that connects with ServiceNow + RingCentral at the API level, kicking off an unlimited number of operations on any custom trigger.
Business users across support, IT, sales, marketing, revenue operations, and any other team within your company can rapidly build flexible ServiceNow + RingCentral automation that increases issue resolution speed and drives more-effective communication and collaboration. You can leverage critical campaign performance and customer engagement metrics to deliver more-personalized support. You can sync efficient ServiceNow HR workflows with regular internal calls and meetings to boost employee satisfaction and performance. You can streamline collaboration on complex IT issues to get to resolution faster and drive greater growth and productivity.
Automate any process by bi-directionally sync ServiceNow + RingCentral with all of your favorite tools, including your customer data platform, CRM, email, internal chat tools, analytics tools, data warehouse, e-commerce software, IT management systems, and payment and accounting tools.
Use casesRobust support + collaboration at scale
Technical and business users rely on our platform to handle their unique business needs and use cases. Our platform offers robust processing power and employs an elastic, serverless architecture, ensuring that even your most demanding jobs will scale automatically as your data needs evolve.
Need to auto-prep customer support teams for the sales-to-support hand-off with proactive alerts with ServiceNow and notifications in RingCentral to streamline customer onboarding and reduce churn? Need to minimize no-show meetings and boost productivity by auto-syncing call logs with your internal chat to remind opportunity owners to update meeting statuses? Need to prioritize and segment your support tickets to respond faster to high-impact issues and boost retention and expansion? You can build an unlimited number of scalable, sophisticated properties by syncing ServiceNow + RingCentral with popular tools, including Microsoft Sharepoint, Glassdoor, Salesforce, Microsoft Azure, Zendesk, Pipedrive, Zoho CRM, HubSpot, Zoom, and ZoomInfo.
Data privacy is one of our platform’s top priorities, which is why we’re SOC 2 Type 2-certified and compliant with data privacy regulations such as GDPR, CCPA, and HIPAA.
