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LivePerson

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Freshdesk

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Intercom

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Drift

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GatherUp

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Transport For London (TFL)

Get conversation

Create customer

Create a new note thread on a conversation

Create note

Delete conversation

List customers

List mailboxes

Retrieve a list of tags used across all mailboxes

List tags

Retrieve a list of threads for a conversation

List threads

List users

Update an existing address for a customer

Update address

Update an existing chat handle for a customer

Update chat

Update an existing conversation. Only one field can be updated at a time.

Update conversation

Update customer

Update email

Update an existing phone number for a customer

Update phone

Update an existing thread. Only thread text can be updated at this time.

Update thread

List conversations

Get customer

Create conversation

Get user

Update an existing social profile for a customer

Update social profile

Update tags

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Curb customer churn with preemptive workflows

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Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

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Help Scout

Get bulk generic flags

Retrieve a single generic flag assignment

Get generic flag assigment

Create/update customers and create subscriptions for the customers.

Import main object

Search for a single or series of generic flag assignments based on search parameters. The result contains a series of generic flag assignment IDs.

Search generic flag assignments

Search for a single or series of generic flags based on search parameters. The result contains a series of generic flag IDs.

Search generic flags

Search for a single or series of notes based on search parameters. The result contains a series of note IDs.

Search note

Search for a single or series of subscriptions based on search parameters. The result contains a series of subscription IDs.

Search subscription

Update flag assignment

Delete flag assignment

Get bulk appointments

Get bulk customers

Retrieve a selection of generic flag assignments.

Get bulk generic flag assignments

Get bulk notes

Get bulk subscriptions

Get generic flag

Get note

Get subscription

Search for a single or series of customers based on search parameters. The result contains a series of customer IDs.

Search customer

Create flag assignment

Get appointment

Search for a single or series of appointments based on search parameters. The result contains a series of appointment IDs.

Search appointment

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Help Scout and PestRoutes integrations couldn’t be easier with the Tray Platform’s robust Help Scout and PestRoutes connector, which connects any services without the need for separate integration tools.

Help Scout and PestRoutes integrations couldn’t be easier with the Tray Platform’s robust Help Scout and PestRoutes connectors, which can connect to any service without the need for separate integration tools.

Integrate Help Scout and PestRoutes with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Help Scout and PestRoutes and any other API, database, webhook, and more.