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List incidents

Creates an incident synchronously without a corresponding event from a monitoring service.

Create incident

Creates a new note for a specified incident.

Create incident note

Returns a list of notes for a specified incident.

List incident notes

Get the details of a specified escalation policy. (Required to create an incident)

Get escalation policy

Show detailed information about an incident. Accepts either an incident id, or an incident number.

Get incident

Returns information about an alert related to a specified incident.

Get incident alert

Returns information about a specified log entry.

Get log entry

Returns information about a specified priority.

Get priority

Get the details of a specified service. (Required to create an incident)

Get service

Returns information about a specified user. Note: cannot be used to retrieve information about the main account owner.

Get user

Returns a list of escalation policies associated with your PagerDuty account.

List escalation policies

Returns a list of alerts for a specified incident.

List incident alerts

List log entries for a specified incident.

List incident log entries

Returns a list of all of the log entries across your entire PagerDuty account.

List log entries

Returns a list of priorities associated with your PagerDuty account.

List priorities

List priorities DDL

Returns a list of services associated with your PagerDuty account.

List services

List services DDL

Returns a list of users in your PagerDuty account.

List users

List users DDL

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Snoozes an incident. Note: Only incidents that have been acknowledged can be snoozed.

Snooze incident

Resolve an alert or associate an alert with a new parent incident.

Update incident alert

List escalation policies DDL

Acknowledge, resolve, escalate or reassign one or more incidents.

Update incident

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Streamline incident response at scale

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List tags DDL

Create company

Create contact

Create user story

Add a yay, nay or maybe thought on an idea in ProdPad along with a comment.

Create vote

Retrieve the details on the user and their role by ID.

Retrieve a list of companies in the account.

List companies

List companies DDL

Retrieve a list of contacts associated to an account.

List contacts

List contacts DDL

Retrieve a list of feedback which can be a straight list or grouped by contact using the group_by parameter.

List feedbacks

Return a list of ideas that match any supplied filter criteria.

List ideas

List ideas DDL

List job roles DDL

List personas DDL

List user stories

List user stories DDL

Update company

Update contact

Update user story

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PagerDuty and ProdPad integrations couldn’t be easier with the Tray Platform’s robust PagerDuty and ProdPad connector, which connects any services without the need for separate integration tools.

PagerDuty and ProdPad integrations couldn’t be easier with the Tray Platform’s robust PagerDuty and ProdPad connectors, which can connect to any service without the need for separate integration tools.

Integrate PagerDuty and ProdPad with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to PagerDuty and ProdPad and any other API, database, webhook, and more.