IntegrationsPowerful Outreach + Zendesk integrations
Anyone can use the Tray Platform to stand up custom Outreach + Zendesk integrations—without needing extensive IT support. Our low-code platform makes it easy to connect your helpdesk, sales engagement platform, and any other data source in minutes.
Using our 100% visual builder, you can easily drag and drop together API-level integrations between any of your most essential applications. You can bi-directionally sync any data source, including flat files (such as CSVs), FTP, email, webhooks, and any other cloud-based application. Now, you can seamlessly flow your lead and IT anywhere you need.
Go beyond integrations and use the Tray Platform to build custom Outreach + Zendesk automation to drive agent productivity and rapidly support customers at scale. We make it easy to build flexible, multi-step workflows so you can resolve more issues, faster. Now, you can spend less time on manual work and more time on more-strategic projects such as delivering an exceptional customer experience.
AutomationFlexible Outreach + Zendesk automation
You’ll need more than Outreach + Zendesk connectors to accelerate response times and drive process efficiency. You’ll also need dynamic, multi-step automation to fully take control of your sales and ticket data. The Tray Platform offers a full library of pre-built connectors, data helpers, and custom logic operators so you can design customized workflows to meet any use case.
Any business user in customer support, sales, IT, DevOps, revenue operations, and any other department across the organization can use our platform to build custom Outreach + Zendesk automation. Now, you can freely flow data leads, accounts, opportunities, tickets, and issues across any tool. You can dynamically send Outreach campaigns based on support tickets and performance data. Or, you can automatically notify your support agents and account managers whenever a customer engages your Outreach messages.
Our platform gives you the power to connect Zendesk, Outreach, and any other tool in your tech stack, including your CRM, e-commerce software, internal chat tool, business intelligence platform, content management system, marketing automation platform, and more.
Use casesAccelerate response times with automation
The Tray Platform empowers business users to build Outreach + Zendesk integrations with ease. Technical users can also utilize our platform to handle large-scale data jobs that push billions of records daily. And thanks to our elastic, serverless architecture, your workflows scale no matter how your data priorities evolve.
Improve customer satisfaction and drive retention with advanced Outreach + Zendesk automation. Need to accelerate agent response times by automatically directing tickets to relevant engineering teams for bugs and outages? Need to drive engagement by automatically triggering follow-up emails for feedback surveys after troubleshooting calls? Need to dynamically flag accounts set to expire and send automatic messages to customers for renewal? The Tray Platform can automate any use case since we also connect popular tools such as Salesforce, Jira, Slack, Power BI, HubSpot, Shopify, WordPress, Stripe, Microsoft Teams, and many others.
IT teams trust our platform because we offer enterprise-grade security, which includes SOC 2 Type 2 certification and full compliance with data privacy regulations, including GDPR, CCPA, and HIPAA.
