LivePerson LiveEngage

LivePerson

Lokalize - Icon

Lokalise

Samsara - Icon

Samsara

AccuWeather - Icon

AccuWeather

Retention Rocket

Zendesk-icon-color

Zendesk

Freshdesk-icon-color

Freshdesk

Gainsight - Icon

Gainsight

Google Maps - Icon

Google Maps

pestroutes

PestRoutes

Lufthansa - Icon

Lufthansa

GatherUp - Icon

GatherUp

Drift - Icon

Drift

Oxford Dictionaries - Icon

Oxford Dictionaries

Fixer

Mav - Icon

iOffice - Icon

iOffice

ServiceTitan - Icon

ServiceTitan

Veeva

TFL - Icon

Transport For London (TFL)

Retrieves mobile events such as success, on duty, failed, … for the currently active plan (i.e. the last plan that was sent to drivers). Each request returns up to 500 events which occurred after the specified tag. The result will contain a new tag which you can use in the next request to skip already received events.

List mobile events

Retrieves the status of the planning process.

Get planning status

Creates a new order in the system or updates an existing order.

Create order

Creates update or replace one or more orders in the system. Note that geocoding addresses is not available in this call. The locations for orders must either exist in the system, or be specified via latitude and longitude coordinates. Geocoding is available in Create Order.

Create/Update orders

Delete order

Retrieves the routes for a specific date.

List routes

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP Request (Advanced)

Starts the planning process for the specified date.

Start planning

Updates driver parameters for a particular date and driver start and end location. Any existing routes for the specified date/driver will be unscheduled.

Update driver parameters

marketing tools by tray.io

How Automation is Changing the Face of Business

hot-topics-blog-header-3@2x

Streamline strategic sales with an automated deal desk

Tray-IO Blog 6

The ultimate guide to automating the entire lead lifecycle

Vox Media is on the Tray platform

Vox Media connects and automates pre- and post-sales to streamline workflow

business-automation blog post cover image

business-automation

GDPR compliance for US companies: What you need to know

Connector Department - All - Cards

New Relic - Full - Dark

New Relic - Anonymous

OptimoRoute

Vertical

Archive contact

Assigns a conversation to an admin or team. It also can be automatically assigned following assignment rules.

Assign conversation

Attach contact to company

Add participants who are contacts to a conversation, on behalf of either another contact or an admin.

Attach contact to conversation

Attach tag to contact

Close conversation

Creates in-app conversation initiated by a contact (ie. user or lead).

Create conversation

Creates a message that has been initiated by an admin. The conversation can be either an in-app message or an email.

Create message as admin

Get a list of all the admins in Intercom.

List admins

Create note

Create/update company

Delete contact

Detaches a single contact from a company.

Detach contact from company

Detach contact from conversation

Detach tag from contact

Get admin

Retrieves a company by their Intercom internal ID, company ID, or their name in Intercom.

Get company

Retrieves the details of a single contact.

Get contact

Retrives the details of a single conversation.

Get conversation

Get current user

Get note

Get team

List admins DDL

Retrieves a list of companies that are associated to a contact.

List attached companies

Retrieves a list of tags that are associated to a contact.

List attached tags

List companies

List companies DDL

List companies IDs DDL

List company segments DDL

List contacts

List contacts DDL

Retrieves a list of all contacts that belong to a company.

List contacts attached to company

List conversations

List conversations DDL

Retrieves a list of available data attributes.

List data attributes

Retrieves a list of all data events that are less than 90 days old.

List data events

List notes

List segments

List tags

List teams

List users DDL

Merges a contact with a role of lead into a contact with a role of user. The contact that's specified as from will be deleted after being merged into the contact specified as into. Attributes that don't exist on the contact specified as into will be copied over.

Merge contacts

Open conversation

Replies to a conversation with a message from an admin or on behalf of a contact, or with a note for admins.

Reply to conversation

Searches for contacts by the value of their attributes.

Search contacts

Searches for conversations by the value of their attributes.

Search conversations

Updates an existing contact (user or lead).

Update contact

List contact fields DDL

List custom data attributes for contact DDL

List custom data attributes for company DDL

List tags DDL

List teams DDL

List user segments DDL

Create contact

Raw HTTP request (advanced)

Submit data event

Unarchive contact

Intercom is a customer messaging tool for sales, marketing, and support, connected in a single unified platform.

Receive a feed of specific events tracked into Intercom in real-time.

Event webhook

You can use webhooks to receive notifications, such as conversation replies, and users being created. Notifications are grouped into topics which can be subscribed to.

Webhook

Intercom

Intercom 1

Integration

Intercom integration made simple

Intercom 2

Automation

Intercom automation for any use case

Intercom 3

Use cases

Intercom automation for power users

Intercom 4

Power users

Advanced Intercom use cases for any team

Intercom 5

SFDC + more

Dynamic Intercom + Salesforce integrations

21-9-Hm-3

Curb customer churn with preemptive workflows

using-intercom-and-salesforce-to-personalize-your-selling blog post cover image

using-intercom-and-salesforce-to-personalize-your-selling

Learn how to prioritize customer support queues 

zendesk-color-logo

Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

create-a-churn-risk-detection-system blog post cover image

create-a-churn-risk-detection-system

Finally, an answer to customer churn

how-to-integrate-nps-into-salesforce-crm 

How to integrate NPS into Salesforce CRM

Connector Department - Customer Success and Support - Cards

Vox Media - Full - Dark

Mike Atwood - Vox Media

Vox Media - Mike Atwood

Customer Success and Support

Intercom - Icon

Watch the demo CTA Item - Used in main nav

Navigation CTA - Get Started

Product - Experiences

Product - Capabilities

Product - Platform Features

See Pricing / see packages

TUAC Platform Menu Packaging CTA - Option B

Enabling your entire organization to deliver on the promise of automation

Universal Automation Cloud

logo - ibm

IBM gets 95% boost in data delivery and reporting using the Tray.io Universal Automation Cloud

OptimoRoute and Intercom integration + automation

Popular OptimoRoute and Intercom integrations

OptimoRoute and Intercom Connector Details

OptimoRoute

Intercom

Tray.io is the leader in low-code automation

Similar connectors to OptimoRoute and Intercom

Discover the ultimate AI-powered iPaaS that supercharges your business with quick, seamless ecosystem integrations.