Create entity, Delete entity, List entity type attributes, List entity types, List one to many relationships, List status attribute options, Query entity data, Run fetch XML query (advanced), Get entity, Get user information
Create incident, Create incident note, Get incident alert, Get log entry, List escalation policies, List incident alerts, List incident notes, Update incident, Update incident alert, Get escalation policy
With the Tray Platform, we’ve been able to automate formerly inefficient and error-prone revenue ops processes with enterprise security and a modern interface...without engineering resources.
Need Microsoft Dynamics 365 + PagerDuty integrations to respond to more issues, faster? The low-code Tray Platform makes it easy for anyone to rapidly connect their CRM, incident response platform, and any other data source (without relying on IT).
Using our platform’s 100% visual builder, you can drag and drop together powerful, API-level integrations in minutes. You don’t need extensive IT support to bi-directionally sync any data source, including flat files (such as CSVs), webhooks, FTPs, email, and any other cloud-based tool—even using data within custom fields.
Why stop there? The Tray Platform also empowers you to build custom Microsoft Dynamics 365 + PagerDuty automation to improve agent productivity and drive retention. You can easily build flexible, multi-step workflows to scale mission-critical support processes. Now, you can use our platform to minimize manual work, streamline issue resolution, and improve the customer experience.
Learn about our customers and how they use our easy drag-and-drop interface to build their dream automations.
Connect to anythingAccess every endpointAutomate any event
Visual and intuitive UX Clicks-or-code automationCollaborative development
Logical operatorsAdvanced capabilitiesReal-time logs
Elastic scalabilityParallel processingLog data storage
Secure (SOC2 II, GDPR, HIPAA)Built-in 2FA + full encryptionRole-based access
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