Microsoft Dynamics 365 and PagerDuty integration + automation

Microsoft Dynamics 365 and PagerDuty integrations couldn’t be easier with the Tray Platform’s robust Microsoft Dynamics 365 and PagerDuty connectors, which can connect to any service without the need for separate integration tools.

Microsoft Dynamics 365
PagerDuty
Integrations

MS Dynamics 365 + PagerDuty integrations

Need Microsoft Dynamics 365 + PagerDuty integrations to respond to more issues, faster? The low-code Tray Platform makes it easy for anyone to rapidly connect their CRM, incident response platform, and any other data source (without relying on IT).

Using our platform’s 100% visual builder, you can drag and drop together powerful, API-level integrations in minutes. You don’t need extensive IT support to bi-directionally sync any data source, including flat files (such as CSVs), webhooks, FTPs, email, and any other cloud-based tool—even using data within custom fields.

Why stop there? The Tray Platform also empowers you to build custom Microsoft Dynamics 365 + PagerDuty automation to improve agent productivity and drive retention. You can easily build flexible, multi-step workflows to scale mission-critical support processes. Now, you can use our platform to minimize manual work, streamline issue resolution, and improve the customer experience.

Microsoft Dynamics 365 and PagerDuty Connector Details

Microsoft Dynamics 365

Microsoft Dynamics 365

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UsesSales, Marketing
CategoryCustomer Relationship Management (CRM)
Connector TypeTray Connector
Operations
Query entity dataCreate entityDelete entityGet entityGet user informationList entitiesList entities (raw filter)List entity type attributesList entity typesList one to many relationshipsList status attribute optionsRun fetch XML query (advanced)
View documentation
PagerDuty

PagerDuty

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UsesDevelopers
CategoryDatabase, Developer Tools
Connector TypeTray Connector
Operations
List incidentsCreate incidentCreate incident noteList incident notesGet escalation policyGet incidentGet incident alertGet log entryGet priorityGet serviceGet userList escalation policies
View documentation

The Tray Platform allows us to integrate two very important systems and achieve seamless and efficient workflows. We have also been impressed by how flexible and customer-centric the Tray team is. We’re glad to have a partner that is not only reliable but also easy to work with.

Vice President, Business Systems
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