Jira Service Desk and Slack integration + automation

Jira Service Desk and Slack integrations couldn’t be easier with the Tray Platform’s robust Jira Service Desk and Slack connectors, which can connect to any service without the need for separate integration tools.

Jira Service Desk and Slack Connector Details

Jira Service Desk

Jira Service Desk

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UsesDevelopers
CategoryIT Service Management (ITSM)
Connector TypeTray Connector
Operations
List service desksRaw HTTP request (advanced)Create customer requestGet customer requestList customer requestsList customersList organizationsList request type fieldsList request types
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UsesAll
CategoryCollaboration
Triggers
On Slack eventOn action (button or menu click)On slash command
Connector TypeTray Connector
Operations
Leave conversationAdd reminderArchive conversationConversation exists?Create conversationCreate pinDelete scheduled messageGenerate channel nameGet conversation infoGet userGet user by emailInvite user to conversationand 1 more...
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By connecting our growth stack, we personalized messaging at scale for hundreds of thousands of customers and doubled our engagement rates.

Senior Director Growth, New Relic
New Relic

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