Jira Service Desk and Salesforce integration + automation

Jira Service Desk and Salesforce integrations couldn’t be easier with the Tray Platform’s robust Jira Service Desk and Salesforce connectors, which can connect to any service without the need for separate integration tools.

Jira Service Desk and Salesforce Connector Details

Jira Service Desk

Jira Service Desk

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UsesDevelopers
CategoryIT Service Management (ITSM)
Connector TypeTray Connector
Operations
List service desksRaw HTTP request (advanced)Create customer requestGet customer requestList customer requestsList customersList organizationsList request type fieldsList request types
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Salesforce logo

Salesforce

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UsesSales, Marketing
CategoryCustomer Relationship Management (CRM), AI/ML
Triggers
On Apex trigger (advanced)On Custom Workflow Formula (advanced)On Outbound Message (Advanced)On Record CreateOn Record Create or UpdateOn Record Field ChangeOn Record Multiple Fields ChangeOn Record Update
Connector TypeTray Connector
Operations
Batch create recordsBatch delete recordsBatch update recordsDelete custom fieldBulk update recordsBulk upsert recordsDelete query jobConvert LeadCount recordsCreate amendment quoteCreate custom fieldCreate query joband 27 more...
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By connecting our growth stack, we personalized messaging at scale for hundreds of thousands of customers and doubled our engagement rates.

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New Relic

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