LivePerson LiveEngage

LivePerson

Retention Rocket

Zendesk-icon-color

Zendesk

Freshdesk-icon-color

Freshdesk

Gainsight - Icon

Gainsight

Drift - Icon

Drift

Mav - Icon

GatherUp - Icon

GatherUp

UserVoice-icon-color

UserVoice

Zoho Desk - Icon

Zoho Desk

Totango-icon-color

Totango

skilljar

Groove - Icon

Groove

Salesforce-icon-color

Salesforce

Microsoft PowerBI - Icon

Microsoft Power BI

Microsoft Dynamics 365 - Icon

Microsoft Dynamics 365

Microsoft Teams

ServiceNow - Icon

ServiceNow

HubSpot - Icon

HubSpot

Salesforce Pardot - Icon

Salesforce Pardot

Get conversation

Create customer

Create a new note thread on a conversation

Create note

Delete conversation

List customers

List mailboxes

Retrieve a list of tags used across all mailboxes

List tags

Retrieve a list of threads for a conversation

List threads

List users

Update an existing address for a customer

Update address

Update an existing chat handle for a customer

Update chat

Update an existing conversation. Only one field can be updated at a time.

Update conversation

Update customer

Update email

Update an existing phone number for a customer

Update phone

Update an existing thread. Only thread text can be updated at this time.

Update thread

List conversations

Get customer

Create conversation

Get user

Update an existing social profile for a customer

Update social profile

Update tags

21-9-Hm-3

Curb customer churn with preemptive workflows

using-intercom-and-salesforce-to-personalize-your-selling blog post cover image

using-intercom-and-salesforce-to-personalize-your-selling

Learn how to prioritize customer support queues 

zendesk-color-logo

Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

create-a-churn-risk-detection-system blog post cover image

create-a-churn-risk-detection-system

Finally, an answer to customer churn

how-to-integrate-nps-into-salesforce-crm 

How to integrate NPS into Salesforce CRM

Connector Department - Customer Success and Support - Cards

Vox Media - Full - Dark

Mike Atwood - Vox Media

Vox Media - Mike Atwood

Customer Success and Support

Help Scout

Archive contact

Assigns a conversation to an admin or team. It also can be automatically assigned following assignment rules.

Assign conversation

Attach contact to company

Add participants who are contacts to a conversation, on behalf of either another contact or an admin.

Attach contact to conversation

Attach tag to contact

Close conversation

Creates in-app conversation initiated by a contact (ie. user or lead).

Creates a message that has been initiated by an admin. The conversation can be either an in-app message or an email.

Create message as admin

Get a list of all the admins in Intercom.

List admins

Create/update company

Delete contact

Detaches a single contact from a company.

Detach contact from company

Detach contact from conversation

Detach tag from contact

Get admin

Retrieves a company by their Intercom internal ID, company ID, or their name in Intercom.

Get company

Retrieves the details of a single contact.

Get contact

Retrives the details of a single conversation.

Get current user

Get note

Get team

List admins DDL

Retrieves a list of companies that are associated to a contact.

List attached companies

Retrieves a list of tags that are associated to a contact.

List attached tags

List companies

List companies DDL

List companies IDs DDL

List company segments DDL

List contacts

List contacts DDL

Retrieves a list of all contacts that belong to a company.

List contacts attached to company

List conversations DDL

Retrieves a list of available data attributes.

List data attributes

Retrieves a list of all data events that are less than 90 days old.

List data events

List notes

List segments

List teams

List users DDL

Merges a contact with a role of lead into a contact with a role of user. The contact that's specified as from will be deleted after being merged into the contact specified as into. Attributes that don't exist on the contact specified as into will be copied over.

Merge contacts

Open conversation

Replies to a conversation with a message from an admin or on behalf of a contact, or with a note for admins.

Reply to conversation

Searches for contacts by the value of their attributes.

Search contacts

Searches for conversations by the value of their attributes.

Search conversations

Updates an existing contact (user or lead).

Update contact

List contact fields DDL

List custom data attributes for contact DDL

List custom data attributes for company DDL

List tags DDL

List teams DDL

List user segments DDL

Create contact

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Submit data event

Unarchive contact

Intercom is a customer messaging tool for sales, marketing, and support, connected in a single unified platform.

Receive a feed of specific events tracked into Intercom in real-time.

Event webhook

You can use webhooks to receive notifications, such as conversation replies, and users being created. Notifications are grouped into topics which can be subscribed to.

Webhook

Intercom

Intercom 1

Integration

Intercom integration made simple

Intercom 2

Automation

Intercom automation for any use case

Intercom 3

Use cases

Intercom automation for power users

Intercom 4

Power users

Advanced Intercom use cases for any team

Intercom 5

SFDC + more

Dynamic Intercom + Salesforce integrations

marketing tools by tray.io

How Automation is Changing the Face of Business

hot-topics-blog-header-3@2x

Streamline strategic sales with an automated deal desk

Tray-IO Blog 6

The ultimate guide to automating the entire lead lifecycle

Vox Media is on the Tray platform

Vox Media connects and automates pre- and post-sales to streamline workflow

business-automation blog post cover image

business-automation

GDPR compliance for US companies: What you need to know

Connector Department - All - Cards

New Relic - Full - Dark

New Relic - Anonymous

Intercom - Icon

Watch the demo CTA Item - Used in main nav

Navigation CTA - Get Started

Product - Experiences

Product - Capabilities

Product - Platform Features

See Pricing / see packages

TUAC Platform Menu Packaging CTA - Option B

Enabling your entire organization to deliver on the promise of automation

Universal Automation Cloud

IBM gets 95% boost in data delivery and reporting using the Tray.io Universal Automation Cloud

Customer Spotlight

Help Scout and Intercom integration + automation

Popular Help Scout and Intercom integrations

Help Scout and Intercom Connector Details

Help Scout

Intercom

Tray.io is the leader in low-code automation

Similar connectors to Help Scout and Intercom

Try Tray today and see for yourself. No strings attached.