Universal Automation Cloud

Solutions

Resources

Facebook and Intercom integration + automation

Facebook and Intercom integrations couldn’t be easier with the Tray Platform’s robust Facebook and Intercom connectors, which can connect to any service without the need for separate integration tools.

Integrations

Quick, easy Intercom + Facebook integrations

Streamline customer engagement and hyper-personalize your chat messaging with powerful Intercom + Facebook integrations. The low-code Tray Platform makes it easy to flow data across your entire tech stack so you can maximize productivity and spend less time on manual work. Our visual, drag-and-drop builder lets you stand up API-level integration in minutes, without relying on IT.

Looking for Facebook + Intercom connectors to take full control of your social media and chatbot data? Now you can tightly sync Facebook, Intercom, and any of your go-to applications with ease to unsilo your tech stack and engage more customers. Bi-directionally sync Intercom, Facebook, and any other data source, including flat files (such as CSVs), FTP, email, webhooks, and any cloud software—even using data within custom fields.

And easy integrations are only the beginning. Improve campaign performance and drive more revenue with robust Facebook and Intercom automation. Deploy dynamic, multi-step automated workflows to accelerate lead follow-up, improve return on ad spend (ROAS), and convert more leads, faster.

Automation

Flexible Intercom + Facebook automation

Business users in sales, marketing, revenue operations, and more rely on the Tray Platform to craft mission-critical Facebook + Intercom automation. Our full suite of pre-built connectors, data helpers, and custom logic operators empowers you to stand up customized automation to meet your exact specifications.

Architect any type of automated workflow to tackle any use case. For example, you can ensure high-value accounts get top support priority by segmenting chat queries by account value. You can accelerate lead response by automatically syncing social activity records, chat messages, and any other conversations across any other channel to provide teammates with full context of your prospect’s needs. Or, you can boost conversions by auto-populating your Intercom chat with personalized messages based on prospect details and Facebook ad engagement.

Deeply connect Facebook, Intercom, and any of your favorite tools, including your CRM, marketing automation platform, customer data platform, help desk, business intelligence platform, internal chat tool, project management tool, and more.

Use cases

Any Facebook + Intercom use case

Need to measure channel performance by flowing social profiles, chat transcripts, and data from other channels across your data warehouse and piping it into your analytics tool to generate dashboards that measure your full funnel performance? The Tray Platform can automate any use case since we connect any of your favorite applications, including Salesforce, BiqQuery, Crunchbase, Zendesk, HubSpot, ADP, SEMrush, Glassdoor, and more.

Our enterprise-grade security means even your most sensitive data is safe with us. We’re SOC 2 Type 2-certified, and compliant with key data privacy regulations such as GDPR, CCPA, and HIPAA.

The Tray Platform makes it easy for any business user to stand up powerful integrations quickly. Our platform is also powerful enough to manage heavy-duty data jobs pushing billions of records daily. And thanks to our elastic, serverless architecture, your workflows will always adapt to your changing data requirements.

Popular Facebook and Intercom integrations

Facebook and Salesforce

Facebook and Microsoft Dynamics 365

Facebook and Microsoft Teams

Facebook and ServiceNow

Facebook and HubSpot

Intercom and Salesforce

Intercom and Microsoft Dynamics 365

Intercom and Microsoft Teams

Intercom and ServiceNow

Intercom and Microsoft Sharepoint

Facebook and Intercom Connector Details

Facebook

Learn more

UsesMarketing

CategorySocial Media Management

Triggers

List pages managed DDLSubscribe to Lead Gen Ads

Connector TypeTray Connector

Operations

Create custom audienceCreate postDelete audience membersDelete custom audienceGet adGet business userGet ad accountGet ad account insightsGet ad insightsGet adsetGet adset insightsGet audienceand 12 more...

View documentation

Intercom

Learn more

UsesCustomer Success and Support, All

CategoryCustomer Success and Support

Triggers

Event webhookWebhook

Connector TypeTray Connector

Operations

Archive contactAssign conversationAttach contact to companyAttach contact to conversationAttach tag to contactClose conversationCreate conversationCreate message as adminList adminsCreate noteCreate/update companyDelete contactand 20 more...

View documentation

The Tray Platform gives us speed, agility, visibility, and cost savings. And better yet, it lets us be proactive with our marketing in a way that we couldn’t before. It has become a core part of our marketing infrastructure.
David Dorman, Director of Growth and Demand Generation