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Snowflake

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LivePerson

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Microsoft SQL Server

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Firebase

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Create customer

Create a new note thread on a conversation

Create note

Delete conversation

List customers

List mailboxes

Retrieve a list of tags used across all mailboxes

List tags

Retrieve a list of threads for a conversation

List threads

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Update an existing address for a customer

Update address

Update an existing chat handle for a customer

Update chat

Update an existing conversation. Only one field can be updated at a time.

Update conversation

Update customer

Update email

Update an existing phone number for a customer

Update phone

Update an existing thread. Only thread text can be updated at this time.

Update thread

List conversations

Get customer

Create conversation

Get user

Update an existing social profile for a customer

Update social profile

Update tags

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Help Scout

List incidents

Creates an incident synchronously without a corresponding event from a monitoring service.

Create incident

Creates a new note for a specified incident.

Create incident note

Returns a list of notes for a specified incident.

List incident notes

Get the details of a specified escalation policy. (Required to create an incident)

Get escalation policy

Show detailed information about an incident. Accepts either an incident id, or an incident number.

Get incident

Returns information about an alert related to a specified incident.

Get incident alert

Returns information about a specified log entry.

Get log entry

Returns information about a specified priority.

Get priority

Get the details of a specified service. (Required to create an incident)

Get service

Returns information about a specified user. Note: cannot be used to retrieve information about the main account owner.

Returns a list of escalation policies associated with your PagerDuty account.

List escalation policies

Returns a list of alerts for a specified incident.

List incident alerts

List log entries for a specified incident.

List incident log entries

Returns a list of all of the log entries across your entire PagerDuty account.

List log entries

Returns a list of priorities associated with your PagerDuty account.

List priorities

List priorities DDL

Returns a list of services associated with your PagerDuty account.

List services

List services DDL

Returns a list of users in your PagerDuty account.

List users DDL

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Snoozes an incident. Note: Only incidents that have been acknowledged can be snoozed.

Snooze incident

Resolve an alert or associate an alert with a new parent incident.

Update incident alert

List escalation policies DDL

Acknowledge, resolve, escalate or reassign one or more incidents.

Update incident

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Help Scout and PagerDuty integrations couldn’t be easier with the Tray Platform’s robust Help Scout and PagerDuty connector, which connects any services without the need for separate integration tools.

Help Scout and PagerDuty integrations couldn’t be easier with the Tray Platform’s robust Help Scout and PagerDuty connectors, which can connect to any service without the need for separate integration tools.

Integrate Help Scout and PagerDuty with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Help Scout and PagerDuty and any other API, database, webhook, and more.

Help Scout and PagerDuty integration + automation

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Help Scout and PagerDuty Connector Details

Help Scout

PagerDuty

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