LivePerson LiveEngage

LivePerson

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LaunchDarkly

Jira

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Quickbase

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WordPress

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Zendesk

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FTP Client

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GitLab

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GitHub

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Filemaker Pro

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Freshdesk

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Intercom

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Gainsight

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Get conversation

Create customer

Create a new note thread on a conversation

Create note

Delete conversation

List customers

List mailboxes

Retrieve a list of tags used across all mailboxes

List tags

Retrieve a list of threads for a conversation

List threads

List users

Update an existing address for a customer

Update address

Update an existing chat handle for a customer

Update chat

Update an existing conversation. Only one field can be updated at a time.

Update conversation

Update customer

Update email

Update an existing phone number for a customer

Update phone

Update an existing thread. Only thread text can be updated at this time.

Update thread

List conversations

Get customer

Create conversation

Get user

Update an existing social profile for a customer

Update social profile

Update tags

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Curb customer churn with preemptive workflows

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Learn how to prioritize customer support queues 

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Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

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Finally, an answer to customer churn

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Customer Success and Support

Help Scout

List alerts 

List schedules DDL

Delete tags that have been given to an alert.

Delete alert tags

Acknowledge alert

Assign alert

Close alert

Create alert

Create note for alert

Delete alert

The next available escalation rule after the last processed escalation rule will be processed.

Escalate alert to next

Get alert

Get the status of a request using its ID.

Get request status

List escalations DDL 

List tags by alert DDL

List teams DDL

List users DDL

Snooze an alert for a given period ( > 7 days).

Snooze alert

Unacknowledge alert

Update alert description

Update alert message

Update alert priority

Update alert tags

Update alert team assignment

Update responder to alert

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How to integrate PostgresSQL

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Make customer insights actionable with product usage data

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Popular task management tool Asana uses the Tray Platform to integrate directly into a variety of enterprise applications, including CRM, project management, and more.

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Team communications tool Slack integrates with Tray.io and enterprise tech stacks to share instantaneous alerts, reminders, and updates for crucial processes.

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FullContact offers customer intelligence APIs to enable companies to understand their customers holistically.

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Help Scout and OpsGenie integrations couldn’t be easier with the Tray Platform’s robust Help Scout and OpsGenie connector, which connects any services without the need for separate integration tools.

Help Scout and OpsGenie integrations couldn’t be easier with the Tray Platform’s robust Help Scout and OpsGenie connectors, which can connect to any service without the need for separate integration tools.

Integrate Help Scout and OpsGenie with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Help Scout and OpsGenie and any other API, database, webhook, and more.

Help Scout and OpsGenie integration + automation

Popular Help Scout and OpsGenie integrations

Help Scout and OpsGenie Connector Details

Help Scout

OpsGenie

Tray.io is the leader in low-code automation

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