Universal Connector

Help Scout and Octiv integration + automation

Help Scout and Octiv integrations couldn’t be easier with the Tray Platform’s robust Help Scout and Octiv connectors, which can connect to any service without the need for separate integration tools.

Help Scout and Octiv Connector Details

Help Scout

Help Scout

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UsesCustomer Success and Support
CategoryCustomer Success and Support
Connector TypeTray Connector
Operations
Get conversationCreate customerCreate noteDelete conversationList customersList mailboxesList tagsList threadsList usersUpdate addressUpdate chatUpdate conversation
View documentation
UsesSales
CategorySales Enablement
Connector TypeUniversal Connector

Minor Configuration Required

There is currently no pre-built and ready to use Octiv connector available at the moment.

To get data in and out of Octiv, you will need to use one of our universal connectivity options such as the HTTP Client, Webhook Trigger, and our Connector Builder.

The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle.

Mike Atwood
Mike Atwood, Executive Director of Client Success
Vox Media

Tray.io is the leader in low-code automation

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