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Salesforce Pardot

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HubSpot

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Klaviyo

LivePerson LiveEngage

LivePerson

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Listrak

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Salesforce Marketing Cloud

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ActiveCampaign

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Acoustic Campaign

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Remarkety

Retention Rocket

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Zendesk

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Marketo

MailChimp

Mailchimp

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Freshdesk

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Intercom

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Gainsight

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GetResponse

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GatherUp

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Drift

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Emarsys

Get conversation

Create customer

Create a new note thread on a conversation

Create note

Delete conversation

List customers

List mailboxes

Retrieve a list of tags used across all mailboxes

List tags

Retrieve a list of threads for a conversation

List threads

List users

Update an existing address for a customer

Update address

Update an existing chat handle for a customer

Update chat

Update an existing conversation. Only one field can be updated at a time.

Update conversation

Update customer

Update email

Update an existing phone number for a customer

Update phone

Update an existing thread. Only thread text can be updated at this time.

Update thread

List conversations

Get customer

Create conversation

Get user

Update an existing social profile for a customer

Update social profile

Update tags

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Curb customer churn with preemptive workflows

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Learn how to prioritize customer support queues 

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Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

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Finally, an answer to customer churn

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How to integrate NPS into Salesforce CRM

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Customer Success and Support

Help Scout

Create contact record

Delete contact record

Retrieve an individual contact record by ID

Get contact record

Get a contact record's activity facts and scores.

Get contact record fact and score data

Get list

Get message report

Get a drilldown report for a specific email message

Get message report drilldown

Check whether upsert async contact record upload is complete

Get upsert upload status

Add/remove individual records from multiple subscription category by email address.

Opt in / Opt out email from multiple subscription categories

List all lists

List messages

Get a list of subscriptions listed by category.

List subscription categories

List subscription categories DDL

Get a list of categories that an email address has explicitly opted into.

List subscription category opt ins by email

Get a list of records specifically opted out of a specific category

List subscription opt outs

Add/remove individual contact records from a subscription category by email address

Opt in / Opt out email from subscription category

Update a contact record in a list using its ID

Update contact record

Update an existing record or insert a new contact record using the email address that you specify using the following logic. If the email address exists in the list, only the first record matching that email address is updated with the data you provide. If the email address is not already in the list, a new record is added. Please take note that this means that any duplicate records are NOT updated.

Upsert contact record

Tray-IO Blog 6

The ultimate guide to automating the entire lead lifecycle

The State of Marketing technology eBook by Tray.io

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Aberdeen Report: Marketing technology—controlling the chaos

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Personalization is shifting from email to omni-channel. Are you ready?

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Automating Lead List Uploads: Mission-Critical, and Much Easier than You Think

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Jellyvision improves lead response speed, conversions, and win rate with automation

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Segment uses Tray Platform to unlock insights synced with every component of enterprise stack.

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Marketing

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Act-On

Marketing Automation Platform (MAP)

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Enabling your entire organization to deliver on the promise of automation

Universal Automation Cloud

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IBM gets 95% boost in data delivery and reporting using the Tray.io Universal Automation Cloud

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A strategic platform with solutions for mission critical use cases

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Mixpanel accelerates mission-critical order-to-cash process by 25%

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Your journey to automation excellence starts here

Resources

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Eventbrite accelerates high-quality integration delivery at scale and lifts customer satisfaction

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Tray.io is the leader in low-code automation

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Help Scout and Act-On integrations couldn’t be easier with the Tray Platform’s robust Help Scout and Act-On connector, which connects any services without the need for separate integration tools.

Help Scout and Act-On integrations couldn’t be easier with the Tray Platform’s robust Help Scout and Act-On connectors, which can connect to any service without the need for separate integration tools.

Integrate Help Scout and Act-On with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Help Scout and Act-On and any other API, database, webhook, and more.

Help Scout and Act-On integration + automation

Popular Help Scout and Act-On integrations

Help Scout and Act-On Connector Details

Help Scout

Act-On

Tray.io is the leader in low-code automation

Similar connectors to Help Scout and Act-On

Discover the ultimate AI-powered iPaaS that supercharges your business with quick, seamless ecosystem integrations.