Microsoft Office 365 - Icon

Microsoft Office 365

LivePerson LiveEngage

LivePerson

Retention Rocket

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G Suite

Microsoft One Drive - Icon

Microsoft OneDrive

Dropbox - Icon

Dropbox

Freshdesk-icon-color

Freshdesk

Intercom - Icon

Intercom

Gainsight - Icon

Gainsight

PandaDoc - Icon

PandaDoc

GatherUp - Icon

GatherUp

Drift - Icon

Drift

Mav - Icon

DocRaptor-icon-color

DocRaptor

Box - Icon

UserVoice-icon-color

UserVoice

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Zoho Desk

Google Docs

Google Slides

skilljar

Create folder

Create permission

Delete permission

Export and download a Google file by ID. Use this if you want to export a Google Doc for use in other programs, like Microsoft Word or Excel.

Download Google file

Download file

Duplicate file

Get details about a file by specifying its ID.

Get file details

Get permission

Get the starting pageToken to use in list changes.

Get start page token

List the changes for a user or shared drive.

List changes

List drives

List drives DDL

List files

List folders DDL

List permissions

A list of the currently authenticated user's spreadsheets

List spreadsheets

Move a file or folder into another folder.

Move file

Update permission

Upload file

Create a blank Google document in yours or your teams' drive.

Create a Google document

Delete file

Google Drive 1

Integrations 

Fast, easy Google Drive integrations

Google Drive 2

Automation

Automate Google Drive without limits

Google Drive 3

Use Cases

Conquer heavy-duty G Drive projects

marketing tools by tray.io

How Automation is Changing the Face of Business

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Streamline strategic sales with an automated deal desk

Tray-IO Blog 6

The ultimate guide to automating the entire lead lifecycle

Vox Media is on the Tray platform

Vox Media connects and automates pre- and post-sales to streamline workflow

business-automation blog post cover image

business-automation

GDPR compliance for US companies: What you need to know

Connector Department - All - Cards

New Relic - Full - Dark

New Relic - Anonymous

Google Drive - Icon

Google Drive

Content Collaboration Software

Create brand

Create group

Create a group membership entry. This links an agent to a group.

Create group membership

Create one or more group membership entries. This links agents to groups. Assigns a maximum of 100 agents to given groups.

Create group memberships (bulk)

Create a link to connect between a Jira issue and a Zendesk ticket.

Create jira link

Create a macro (one or more actions that modify the values of a ticket's fields).

Create macro

Create or update organization

Create organization

Create organization field

Create schedule

Create sla policy

Create an external target to send notifications to with triggers and automations.

Create target

Create ticket

Create ticket field

Create ticket form

Create a trigger (one or more actions performed when a ticket is created or updated).

Create trigger

Create user

Delete ticket tags

Create user field

Create user identity

Create view

Create a new user if the user does not already exist or update an existing user identified by e-mail address or external ID. To create a new user, please provide a name. To update an existing user, please provide either an email address or external ID

Create/update user

Delete group membership

Delete group memberships (bulk)

Delete user field

Delete a link between a Jira issue and a Zendesk ticket.

Delete jira link

Delete ticket form

Delete user identity

Filter articles

Get article

Get article attachment

Imports a ticket to Zendesk from a legacy system. Unlike 'Create ticket', this operation allows you to set system parameters like 'created_at', 'updated_at', and 'solved_at'.

Import ticket

Retrieve a specific article comment from knowledge base.

Get article comment

Get group membership

Get label

Get organization

Get organization custom field

List agents DDL

Get ticket

Get information about a specific ticket audit.

Get ticket audit

Get information about a specific ticket form.

Get ticket form

Get user

List all attachments in a specific article.

List article attachments

List article attachments DDL

List the comments created by a specific user, or all comments made by all users on a specific article.

List article comments

List article comments DDL

Retrieve all labels given to a specific article.

List article labels

Retrieve translations for a specific article.

List article translations

List articles

List assignable group memberships

List the audits linked to a specific ticket.

List audits for a ticket

Retrieve a list of all brands for your account sorted by name.

List brands

List ticket fields

List categories

List categories DDL

List custom user roles

List custom user roles DDL

List the group memberships e.g. list the agents and the groups that they are assigned to.

List group memberships

Get a list of all of the groups in your Zendesk account.

List groups

List groups DDL

List all labels in knowledge base that can be applied to articles.

List labels

List labels DDL

Retrieve a list of locales available to the account.

List locales

List locales DDL

Get a list of all of the memberships (users) attached to this organization.

List organization memberships

Get a list of all of the organizations in your Zendesk account, grouped into pages.

Google Drive and Zendesk integration + automation

Popular Google Drive and Zendesk integrations

Google Drive and Zendesk Connector Details

Google Drive

Zendesk

Tray.io is the leader in low-code automation

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