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Creates tasks for tickets, problems, changes and releases in your service desk.

Create task

Creates a new ticket in your service desk.

Create ticket

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Deletes a particular task from the modules in your service desk.



Delete task

Allows you to make changes to the parameters of a problem from updating statuses to changing problem type.

Update problem

Returns all the problems in your service desk.

List problems

Returns a specific problem and all conversations related to it in your service desk.

Get problem

List users

Returns a list of the tickets in your service desk.

List tickets

Delete ticket

Allows you to make changes to the parameters of a ticket from updating statuses to changing ticket type.



Update ticket

Retrieves and view a specific ticket and all conversations related to it in your service desk.

Get ticket

Creates a new problem in your service desk.

Create problem

Delete problem

Returns all the tasks of the user currently logged in.

List tasks

Returns a specific task within a particular module.



Get task

Updates a particular task from the modules in your service desk.

Update task

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Get user

Create user

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Get sql view

Deletes the instance of the specified entity that matches the given ID.

Delete instance

Returns the total count of instances that match the specified entity.

Get entity instance count

Creates instance of the specified entity and returns the newly created item.

Create instance

Returns the schema of the specified entity.

Get entity schema

Returns only the instance of the specified entity that match the given ID.

Get instance

List entities

Returns all properties that match the specified entity.

List entity properties

List instances

List schemas

List sql views

Returns list of the available views or the items from a specified view.

List views

Retrieves data that match given saved search criteria.

Search

Updates the instance of the specified entity and returns the item. 
		This will create the instance if it does not already exist

Update instance

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Freshservice and Dynamo integrations couldn’t be easier with the Tray Platform’s robust Freshservice and Dynamo connector, which connects any services without the need for separate integration tools.

Freshservice and Dynamo integrations couldn’t be easier with the Tray Platform’s robust Freshservice and Dynamo connectors, which can connect to any service without the need for separate integration tools.

Integrate Freshservice and Dynamo with any SaaS application or service using the Tray Platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Freshservice and Dynamo and any other API, database, webhook, and more.